This place and people were outstanding.
I will be a customer for life. Everybody was so professional and knowledgeable. They made me feel that I was the most important person there. Awesome place.
12/24/2025
Delia F. VERIFIED CUSTOMER
Tino is definitely the most attentive service rep I’ve had at crown lexus.
I highly recommend him
12/24/2025
Margaret C. VERIFIED CUSTOMER
Helen is always fantastic with her attention to service. Eli was especially helpful with the technology.
12/24/2025
George M. VERIFIED CUSTOMER
Rob is very welcoming and expertly explained everything done the vehicle
12/24/2025
Cheryl Q. VERIFIED CUSTOMER
Jessie was excellent. Took very good care of me.
12/24/2025
Pedro P. VERIFIED CUSTOMER
Everything was perfect!
12/24/2025
Louise S. VERIFIED CUSTOMER
Great service as usual!
12/24/2025
William S. VERIFIED CUSTOMER
Great service and concern for my Rx350
12/24/2025
Benik M. VERIFIED CUSTOMER
Elda Lopez is awesome she is doing her job very well and she is very responsible. This was the second time she was doing my car's paperwork and this time I was asking for her. I think she is one of the employees who keeps the high rates of the Keyes lexus dealer. Again thanks for her service.
12/24/2025
Vahid T. VERIFIED CUSTOMER
Long wait, anger faces, price inquiry was almost doubled comparing to Keyes Lexus online price, and finally wrong decision was taken by the service advisor without informing me.
12/24/2025
Debbie M. VERIFIED CUSTOMER
I appreciated Bill’s patience and assistance.
12/24/2025
Yvette J. VERIFIED CUSTOMER
I drive pass Pembroke Lexus to come JMLexus which is definitely out of my way. I do this because I’m very satisfied with JM Lexus service. Thank You
12/24/2025
Amy R. VERIFIED CUSTOMER
Danecia is great and takes care of
Her customers.Very professional.
Jaime also helped and was very
Courteous and provided.great
Customer service.The.staff at lexus of
Van Nuys are wonderful! JUST A COMMENT
MAYBE A NICE FILTERED WATER COOLER
IS BETTER THAN HAVING TO GO WASTE PLASTIC WATER BOTTLES
12/24/2025
Jason T. VERIFIED CUSTOMER
Alfred is the man. Great service and very attentive
12/24/2025
Mary W. VERIFIED CUSTOMER
Always wonderful service, and especially the lady who always takes care of me.
12/24/2025
Jung L. VERIFIED CUSTOMER
Jose is the best. Thank you.
12/24/2025
Youngwoo L. VERIFIED CUSTOMER
Vince was an spectacular service advisor! Very kind and always spot on!
12/24/2025
Volney J. VERIFIED CUSTOMER
Rob was helpful, very curtious, I appreciate the good service .
12/24/2025
Ronald J. VERIFIED CUSTOMER
Service advisor was fabulous.
12/24/2025
Danielle D. VERIFIED CUSTOMER
Jennifer and valets were helpful and professional however the wait time is too long. From check in to getting a loaner vehicle I was in the office for almost 45 minutes.