My car was returned yesterday afternoon. I just drove it for the first time and it is considerably louder than when I last drove it. I will ask someone to help me discern where the noise is coming from.
8/29/2020
Laurie T. VERIFIED CUSTOMER
Lexus takes excellent care of me, especially my Service Advisor Daven Anthony ????
8/29/2020
Gail M. VERIFIED CUSTOMER
Outstanding dedicated, knowledgeable, and caring customer support experience.
8/29/2020
Edward D. VERIFIED CUSTOMER
Service is always great with Daven.
8/29/2020
Terry Z. VERIFIED CUSTOMER
The best service!! Great communication!
8/29/2020
Dawn B. VERIFIED CUSTOMER
Thank you. I would like to thank Evan Frykman, he has helped me several times when I come in for service and he is always friendly and helpful. He takes time to discuss what needs to be done so I understand and is patient with any additional questions.
I have always been please with South County Lexus from the moment I drove my car off the lot. Your sales and service teams are top notch! Thank you!
8/29/2020
Kristine K. VERIFIED CUSTOMER
Isaac is very professional, helpful and expedites the time to wait. He is #1 in all aspects. Best service visit ever.
8/29/2020
Ruth F. VERIFIED CUSTOMER
Excellent
8/29/2020
Sandra P. VERIFIED CUSTOMER
Thank you to the great service to RGD
8/29/2020
Ashok V. VERIFIED CUSTOMER
Punctual, professional,and curteou3.
8/29/2020
Andreea M. VERIFIED CUSTOMER
Isaac did a great job.
As someone who has a lot of experience in customer service, he did great!
Empathy, personal, listening, offering advice.
Great!
8/29/2020
George C. VERIFIED CUSTOMER
Kudos Dan and crew on another pleasant service experience. George C
8/29/2020
Darrell T. VERIFIED CUSTOMER
Hassan makes it so easy and he always explains the issues. He is the reason I trust bringing my car in.
8/29/2020
James G. VERIFIED CUSTOMER
Isaac is the best ! So polite. So professional.
8/29/2020
Phillip G. VERIFIED CUSTOMER
Very efficient and courteous as usual.
8/29/2020
Alyssa C. VERIFIED CUSTOMER
Friendly and helpful
8/29/2020
Sue M. VERIFIED CUSTOMER
Keep up the great work Issac! :)
All staff was awesome!
8/29/2020
Elizabeth K. VERIFIED CUSTOMER
Ronnie was excellent is service and communications on work needed.
8/29/2020
Lori B. VERIFIED CUSTOMER
Happy to give Isaac Lam an excellent review!
8/29/2020
Ben S. VERIFIED CUSTOMER
My head gasket quit at 109k, and no reason was given. My loaner was taken after 1 day. Took a week to get answer from lexus hq that they would pay a portion. I am impressed lexus did something (50% of the 5k bill) but taking the loaner created a major ****. I buy lexus for experience and reliability of the vehicle. Car has been serviced regularly. Rental cost me 350 dollars, and I spent 50 in uber dealing with rental. I was set on getting a gx or a used lc as my next purchase, but I am now considering a RAV4 prime or a different branded product. Thank you for what you did, but a 10/10 is not possible with what happened. More of a 5/10. My entire family owns lexus, this is my 2nd lexus.