I wasn’t entirely satisfied with the Zactec application.
1. Car was presented with streaks in the front hood. Mentioned it to service representative who after some pushback agreed to get the car washed and sorted out. The ashy conditions didn’t help but these streaks were not related to the ash in the air. Subsequently the streaks were removed.
2. I noticed there were water spots at the bottom of the passenger door and when I brought this up (asked service rep if Zactec should have removed these spots!, he confirmed that Zactec does not remove water sports. In the past the car was spotless after the application, in this case that wasn’t the case.
Natalie Cline
9/11/2020
Mehdi L. VERIFIED CUSTOMER
It was such a bad and horrible service I ever had in my life. Steering wheel, both front seats and the interior door handle were greasy and dark greasy spot almost all over inside the car. Also I just noticed today that they removed my floor mat in to the trunk and made my white carpet dark and greasy. There is greasy foot steps on my carpet. I really really don’t like this service. Although I appreciate Evan with great greetings and helping to handle this worse experience. I never recommend this dealership to any friends and co-workers. Mehdi L
9/11/2020
Teresa D. VERIFIED CUSTOMER
Daven is great
9/11/2020
Dee W. VERIFIED CUSTOMER
Service was excellent as usual
9/11/2020
Oriana S. VERIFIED CUSTOMER
First time at this dealership- very impressed with service. We definitely be back. Thank you!
9/11/2020
JEFFREY G. VERIFIED CUSTOMER
9
9/11/2020
Victoria M. VERIFIED CUSTOMER
Scott was extremely helpful and got me on and out. Everyone greeted me with s smile and was very courteous. Excellent customer service
9/11/2020
Behzad A. VERIFIED CUSTOMER
Carlos was professional and courteous.
He answered all my questions patiently.
Thank you
9/11/2020
Terre T. VERIFIED CUSTOMER
Scott was thorough friendly n my service went as he explained.
9/11/2020
Todd P. VERIFIED CUSTOMER
I get multiple identical texts (3 to 5) on the same subject within minutes of one another. It has got to the point I don’t pay attention to them anymore. Your IT team needs to up their game.
9/11/2020
Nanci S. VERIFIED CUSTOMER
Ronnie Crowe was excellent. He listened to me and made my visit successful.
9/11/2020
Samantha Y. VERIFIED CUSTOMER
RGD is the best!
9/11/2020
Patricia B. VERIFIED CUSTOMER
Excellent customer service!
9/11/2020
Lucian K. VERIFIED CUSTOMER
Great experience
9/11/2020
Ellen T. VERIFIED CUSTOMER
Roger is awesome!
9/10/2020
Jane V. VERIFIED CUSTOMER
Hassan is very helpful and thorough. Very appreciated.
9/10/2020
Louis C. VERIFIED CUSTOMER
Excellent communicator and responsive. Good blend of technical knowledge with a high degree of customer satisfaction
9/10/2020
Eugene L. VERIFIED CUSTOMER
Very professional and courteous. Explanation of work being performed was given and time required. Good job god first time visit
9/10/2020
Kyle D. VERIFIED CUSTOMER
Isaac provided exceptional service. Great communication, prompt.
9/10/2020
Raul R. VERIFIED CUSTOMER
Evan is great! I am grateful he is our service tech.