As always Drew Jacobsen handles ALL my service needs with courtesy, efficiency and professionalism. He is the reason I purchase my cars from his dealership in Mission Viejo!!! Service is the most important part of purchasing a car!!! Thank you, Drew.
12/15/2020
Ramon C. VERIFIED CUSTOMER
Been going to So County Lecus for years
12/15/2020
Douglas Henry. VERIFIED CUSTOMER
Isaac is great!
12/15/2020
Wendy M. VERIFIED CUSTOMER
Fast, friendly, feel like a valued customer
12/15/2020
Jon M. VERIFIED CUSTOMER
Another professional experience from the initial phone call to pick up of vehicle!
12/13/2020
Patrick M. VERIFIED CUSTOMER
Scott is always helpful!
12/13/2020
John W. VERIFIED CUSTOMER
Daven is the best!!
12/13/2020
Tom . VERIFIED CUSTOMER
Daven is an asset for you!
12/13/2020
Wilson H. VERIFIED CUSTOMER
I have been getting my service at your facility for 9 years. Since the major engine service last year, I have been going to your facility for service at all time. However, I found out that the engine cover of my car is lost after getting service at your facility. Very unhappy. Please resolve as soon as possible.
12/13/2020
Shanique W. VERIFIED CUSTOMER
Scott was good and overall the folks are very nice. I did a late pickup of my vehicle and was advised my keys would be in the front at sales since I’d already paid for my service. My keys were not there as expected and this led to a 30 min wait while another advisor tried to find my keys then he had to find my car. Not too terrible but it was cold and I had my 3 week old baby with me so this wasn’t ideal but the experience wasn’t terrible, just subpar in comparison to other Lexus dealerships I’ve gone to.
12/13/2020
Gail L. VERIFIED CUSTOMER
I’ve serviced my car with SCL since I purchased it from you. This time your car wash team failed to do a decent job.
12/13/2020
Kurt W. VERIFIED CUSTOMER
Good service
12/13/2020
Heather S. VERIFIED CUSTOMER
RGD is great as always. He’s a pleasure to deal with and always does an outstanding job.
12/13/2020
Timothy W. VERIFIED CUSTOMER
Mr. Bunch was very professional throughout my service experience. He communicated on a timely basis and was always informative. I was very impressed with his manner.
12/13/2020
Deborah S. VERIFIED CUSTOMER
Awesome service!
12/13/2020
Tracie C. VERIFIED CUSTOMER
Above and beyond!
12/12/2020
Cecille T. VERIFIED CUSTOMER
First time to meeet Tim Rau & showed so much knowledge in my car. Very nice & respectful. My car was done fast as promised. I will for sure come back to have my SUV service again. I will give the overall service an “11” if I can.
Thanks again Tim!!