I have a lease but may want to get out of it early
5/29/2021
Jenny B. VERIFIED CUSTOMER
Once again, I remember why I recommend my outstanding service agent Daven and Lexus to so many others! My trusted and highly knowledgeable service agent, Daven, realizing that the problem I described over the phone was possibly a safety issue, quickly scheduled an appointment. Upon my arrival at the service department, I received prompt and courteous treatment, and the problem with my vehicle was resolved in a timely fashion... thank you!!!
5/29/2021
Gail L. VERIFIED CUSTOMER
Service advisor great.
Service done great.
But I wish I would have received a return text regarding my last service experience.
5/29/2021
John W. VERIFIED CUSTOMER
Well done!
5/29/2021
Cynthia D. VERIFIED CUSTOMER
Door guards were not out on well. Dents in both back doors. Called Service Mgr. Will have him take another look at it. Very disappointed in the quality of workmanship. Would not have put the door guards on if I would have thought this would be the outcome.
5/29/2021
JOAN E. VERIFIED CUSTOMER
Tim was very helpful!
5/29/2021
SHAHLA R. VERIFIED CUSTOMER
I am so thankful for the best service I received today and it was all because of your service department Mr Izac he is very kind and welcoming personality he made my drop off very easy thank you all for excellent service
5/29/2021
Michael S. VERIFIED CUSTOMER
Tim was great!! Super nice guy!!
5/29/2021
Libby H. VERIFIED CUSTOMER
Evan is the best ever. Period. He’s also great with my kids when they are in tow which is a bonus. I’ve requested him for years. He’s amazing.
5/29/2021
Christine S. VERIFIED CUSTOMER
Love, love , LOVE! South county Lexus. Best customer service I’ve ever received consistently since I’ve owned a car for 30 years. I’m hooked
5/29/2021
PAUL S. VERIFIED CUSTOMER
My experience is always positive. I always request Scott Monge as he is both thorough and professional in dealing with me.
5/29/2021
Jessica R. VERIFIED CUSTOMER
Easy experience, thank you!
5/29/2021
Faye S. VERIFIED CUSTOMER
As always, Hassan was amazing. Hassan reviewed my car’s maintenance history with me to let me know the requirements for my vehicle. He always allows me the opportunity to ask questions regarding our discussion. He has always demonstrated excellent customer service competence.
Thank you.
5/29/2021
Barbara T. VERIFIED CUSTOMER
Great job
5/29/2021
Michael R. VERIFIED CUSTOMER
Tim was great.
5/29/2021
Kevin B. VERIFIED CUSTOMER
Car check out service was completely disorganized and staff were not helpful because my service rep was out for lunch. It took over 25 minutes to get my keys after finishing paperwork.
5/29/2021
Michelle H. VERIFIED CUSTOMER
Josh is wonderful! Very helpful and considerate
5/29/2021
Vivian W. VERIFIED CUSTOMER
I love Metro Lexus service department.
5/29/2021
Dale R. VERIFIED CUSTOMER
Your staff could not be more professional and friendly. From the drop off to the pick up everybody says hello and has a smile on their faces