Absolutely love working with Daven!!!! Efficiency at its finest along with the personal touch!!!!!????
6/3/2021
Tai N. VERIFIED CUSTOMER
My service manager Ronnie Crowe is very good, he followed up and gave updates often and when car service is done, he texted let me know, highly recommended. However, whoever did the actual replacement(recall) of low-pressure fuel pump is subpar. The big oily tool was left in my backseat floor, I showed that to one of men at front desk to take it out, he said that tool is used for taking out the fuel pump. I opened the hood and the battery cover on negative terminal is not closed.... so something like these telling me that there is no quality check or overall inspection at all after the service. Very bad for a Lexus !
6/3/2021
CHERYL S. VERIFIED CUSTOMER
Professional and friendly.
6/3/2021
WIL L. VERIFIED CUSTOMER
Isaac Lam was very good at his job. I give Isaac a 10 plus
6/3/2021
Adrian C. VERIFIED CUSTOMER
Excellent service thank you
6/3/2021
Vickie H. VERIFIED CUSTOMER
Very organized and pleasant personnel
6/3/2021
LICHU C. VERIFIED CUSTOMER
No comments all are good
6/3/2021
**** T. VERIFIED CUSTOMER
Service advisor took care everything for me. Scott is his name.
6/3/2021
MARIA T. VERIFIED CUSTOMER
Daven was awesome.
6/3/2021
Michael D. VERIFIED CUSTOMER
Hassan my rep was very helpful and professional ! I got ride to shop and back! My car was ready on time snd clean! Thank you
6/3/2021
Susan R. VERIFIED CUSTOMER
It was so easy from check in to pick up. Ronnie was excellent, he took care of all my requests.
6/3/2021
Piyush B. VERIFIED CUSTOMER
Good service overall
6/3/2021
Daniel K. VERIFIED CUSTOMER
Cordes was very professional
6/2/2021
JUANITA E. VERIFIED CUSTOMER
RHD is very helpful and attentive to my needs.
6/2/2021
Mary M. VERIFIED CUSTOMER
Service was great although there was a bit of confusion about when the car would be back from the car wash. I don’t blame the service department- they appeared to be trying to find it - but the wait was over 15 minutes when they said it would be “just a couple minutes.” I would have happily waited inside longer before checkout (I was working) instead of standing around outside waiting for the car.
I know you pride yourself on great service, which is why I am sharing this- but do know the service was great and this is a little thing. ???? No need to have anyone call me or address it. I love my car, you guys are great and I will be back.
6/2/2021
WILLIAM F. VERIFIED CUSTOMER
Thank you for the great service.
6/2/2021
Robert B. VERIFIED CUSTOMER
Thanks
Tim was enjoyable to work with…
6/2/2021
James T. VERIFIED CUSTOMER
Please keep doing what you’re doing. You’re not the last outpost of serious service, but definitely one of the best. jt
6/2/2021
JOHANNE G. VERIFIED CUSTOMER
Courteous service finished in the time frame quoted.
6/2/2021
****W. VERIFIED CUSTOMER
Fast excellent service all around. It was a pleasure.