Always great friendly service!! My car runs like it’s brand new and it’s almost 5 yrs. old!! Thanks for keeping my car in great shape!!
10/7/2021
James M. VERIFIED CUSTOMER
Hassan provides the best service experience possible!!
10/7/2021
Elizabeth M. VERIFIED CUSTOMER
Cordis is always excellent to work with! Always a great experience.
10/7/2021
Linda P. VERIFIED CUSTOMER
Everyone was great, friendly and very helpful. Thank you for such wonderful service.
10/7/2021
Malcolm A. VERIFIED CUSTOMER
Ronnie identified my need to expedite my service because of my recent injury. He kept me advised step by step. Also, provided 2022 vehicle status and people to contact.
10/7/2021
James L. VERIFIED CUSTOMER
Great experience. Found all your staff very friendly and helpful. It was a refreshing experience.
10/7/2021
SAM F. VERIFIED CUSTOMER
Perfect
10/7/2021
Stefanie C. VERIFIED CUSTOMER
Everything was a 5 except the car wash - my car didn't seem like it was washed at all and very poorly done. Hassan was amazing as always though!
10/7/2021
Lynette R. VERIFIED CUSTOMER
Ronnie was very helpful. The service was great.
10/7/2021
Okjo S. VERIFIED CUSTOMER
Excellent
10/7/2021
LENETTE L. VERIFIED CUSTOMER
I would recommend South Coast Lexus to friends and family. So far my experienced was good except for not getting my contact number right but the service department is very good. Thank you .
10/7/2021
Sylvia S. VERIFIED CUSTOMER
Service was very courteous and efficient. I appreciate the car wash and loaner vehicle very much.
Thank you!
10/7/2021
Pat B. VERIFIED CUSTOMER
Excellent
10/7/2021
Phillip B. VERIFIED CUSTOMER
Your service is good but overpriced.
10/7/2021
Celeste S. VERIFIED CUSTOMER
It took longeryo do my car then I had expected and i didn't get notifications as yo the progress being made. I finally called to get an update and Cassie called me back but i misunderstood her message as to when my car would be ready. I talked to Cassie about it when i picked up my car the next day and she graciously apologized. I'm sure it won't happen again. She was very pleasant and made every effort to accommodate me.
10/7/2021
Joseph G. VERIFIED CUSTOMER
Great job! Thank you
10/7/2021
Laurene N. VERIFIED CUSTOMER
Exceptionally Well Done.
10/7/2021
Dawn H. VERIFIED CUSTOMER
Excellent and efficient and her follow up and communication was fantastic and very appreciated as I was on a strict on call schedule.
10/7/2021
John M. VERIFIED CUSTOMER
Sales, managers and all other staff have been exceptional always. Although it may seem petty but while trying to take off my plates to put on the current sticker both heads snapped off of the plastic screws. I drove up to the dealership to have the broken plastic shafts removed and my plates put back on. They were put on by the dealer when I got the car. All’s good. Next the service check in man informed me it would be $38. I was stunned plus embarrassed as a friend was standing with me and I had been bragging about the quality of the vehicles and The dealership. I requested metal screws but was told they rust. Finally after the check in man discussed this with another employee I was told there would not be a charge. I did state that next year I’ll bring it in for service to put on the new stickers. Again this is in no way an attempt to cause anyone distress it’s merely a slight bump in the road. Your dealership is top notch as is the quality of the products. Thank you , John M
10/7/2021
Thekoordyal S. VERIFIED CUSTOMER
I was told my car would finished service about an hour to an hour and half I had to wait for about four hours