My appointment was on time and by service rep was helpful!
10/14/2021
Pavel Z. VERIFIED CUSTOMER
A1 service!
10/14/2021
Jacqueline P. VERIFIED CUSTOMER
I am happy with my service.
10/14/2021
Firouzeh G. VERIFIED CUSTOMER
Very professional
10/14/2021
Joan G. VERIFIED CUSTOMER
Everyone was so professional & kind!!!
10/14/2021
Gloria B. VERIFIED CUSTOMER
Friendly and knowledgeable staff. He knows me by my name.
10/14/2021
Charles S. VERIFIED CUSTOMER
Happy to do the survey. I was very pleased with my service consultant, RGD.
10/14/2021
Charles H. VERIFIED CUSTOMER
Your maintenance scheduling application changed my service manager choice.
Why did this happen? It was embarrassing.
10/14/2021
Joyce M. VERIFIED CUSTOMER
Excellent customer service!
10/14/2021
Kareem S. VERIFIED CUSTOMER
My service adviser was very nice
10/14/2021
Janice M. VERIFIED CUSTOMER
Excellent care as always!
Thank you!
Jan
10/14/2021
Diane W. VERIFIED CUSTOMER
Scott is such a helpful person to work with in the Service Department!! Really appreciate how easy it is to get your car serviced at your dealership. Very professional in every way!! Thank you so much!
10/14/2021
Pantea G. VERIFIED CUSTOMER
Thank s of my Lexus agent
10/14/2021
David H. VERIFIED CUSTOMER
In the end my brand new 2021 Lexus ES is not as quiet as my 2010 HS 250 and I do not believe your “technicians” “hear” the air whipping through the passenger front window.
10/14/2021
Raymond S. VERIFIED CUSTOMER
Paul was very accommodating. We appreciated the extra understanding he gave us. Thanks Paul!
Ray & Jackie Sammartino
10/14/2021
Robin M. VERIFIED CUSTOMER
Metro Lexus kept my car for 1 week. Replaced allegedly replaced a part that did not fix the problem. They charged me a lot of money for their misdiagnosis; to add salt to the wound a salesperson called me indicating they need 2014 cars in their fleet and offered me something slightly newer. Customer satisfaction, honesty, integrity is not what Metro Lexus is about.
10/14/2021
Joseph S. VERIFIED CUSTOMER
Everything taken care of and on time! Jeff Miller handled everything in a professional manner.