The service at south county Lexus was excellent. It’s worth the drive from Long Beach to know that each experience will be great
11/14/2021
Linda C. VERIFIED CUSTOMER
Ronnie in the Service Department is an excellent employee. He was so helpful in my service and made sure everything was taken care of Very friendly makes sure you are satisfied with the service. 5 stars for him??
11/14/2021
Maria C. VERIFIED CUSTOMER
Very good
11/14/2021
Joan Y. VERIFIED CUSTOMER
Service personnel (Ronni) was very friendly and informative.
11/14/2021
Cindy B. VERIFIED CUSTOMER
Great customer service!
11/14/2021
Michelle W. VERIFIED CUSTOMER
Daven is awesome!
11/14/2021
Wilson H. VERIFIED CUSTOMER
Great Service.
11/14/2021
Si H. VERIFIED CUSTOMER
Always top notch service with Jeff. Always super helpful and thorough. You are very lucky to have him on your team.
11/14/2021
ADRIAN R. VERIFIED CUSTOMER
To start off Ali was amazing! Extremely friendly and didn’t hesitate to go above and beyond on showing us SUVs. We ended up picking the UX250H. Once we sat down there was no hassle involved. Then the rest of the team was able to get us approved immediately on a perfect loan. Todd our finance manager diligently worked on all the paper work to expedite the process of us getting out the door. I was never intending on ever owning a Lexus, but because of Ali and the team at South OC Lexus I will be a returning customer as I fell in love with my Lexus.
11/14/2021
Edwin L. VERIFIED CUSTOMER
I’m very satisfied with the service and job done on my car thank you.
11/14/2021
Johnny R. VERIFIED CUSTOMER
Great service.
11/14/2021
Lori U. VERIFIED CUSTOMER
Paul was extremely personable and explained everything with great details DJ clarity. I appreciated the photos.
11/14/2021
Steve U. VERIFIED CUSTOMER
Paul was fantastic. A true asset to your company.
11/14/2021
Eileen B. VERIFIED CUSTOMER
It is always a pleasure working with the Metro Lexus service department. Paul was a great listener and very helpful with my concerns about my car. He explained everything well and kept me informed on the progress of my car’s problem and service status as well as summarizing the service done on my car.
I also appreciate Jeffrey who returned my call on Friday and was able to schedule my appointment for the next day.
11/14/2021
Jane W. VERIFIED CUSTOMER
Hassan was great to work with. He was very welcoming, he made my service call easy, and kept me informed of the progress. When I picked up my car, Hassan was very thorough in reviewing the work that was performed. Thanks Lexus - and thanks Hassan!
11/13/2021
Saunjula S. VERIFIED CUSTOMER
Jeff was great! He always goes the extra mile for the best customer service experience! Everyone should follow his lead for great customer service. 5 stars all the way!
11/13/2021
Alfredo N. VERIFIED CUSTOMER
Thank you for making my buying experience painless.