Terrific service! Enjoyed working with Hassan as our representative.
3/10/2022
Stephanie H. VERIFIED CUSTOMER
Great service as always. Getting a loaner is one of the reasons I continue to use Lexus for all my maintenance. Also my service rep RGD was very good as usual. Thank you.
3/10/2022
Misbah K. VERIFIED CUSTOMER
Very friendly and professional service advisor. Overall, job well done and promptly finished.
3/10/2022
ZOHREH G. VERIFIED CUSTOMER
They did good job
3/10/2022
Betty B. VERIFIED CUSTOMER
none
3/10/2022
DANA D. VERIFIED CUSTOMER
Scott was great as always!
3/10/2022
Michelle P. VERIFIED CUSTOMER
Excellent service by Scott Monge!!
3/10/2022
Ravi A. VERIFIED CUSTOMER
Completed as expected.
3/10/2022
Linda H. VERIFIED CUSTOMER
Every service is a sales opportunity. At least new brakes & tires. Ive seen the receptionist tally sheets. # of customers/# of sales. Ive nevr gone & not needed new tires or breaks. Should be based on needs from the mechanic not trying to induce new sales for the reception team
3/10/2022
JOHN H. VERIFIED CUSTOMER
Recall fuel pump was replaced today and the car smells badly of fuel inside and out. I am extremely unhappy with the apparent fuel that was spilled inside and out of the car.????
I asked to have the front passenger brakes checked as they squeak/rub when applied with a sound that is periodic with the turning of the wheel. The service notes say the sound could not be duplicated.
How to make it right:
1. Clean up the fuel spill/leak to eliminate the smell inside and out.
2. I can create the brake noise every time. I can take a tech for a drive and show him to motivate to correct the issue.
3/9/2022
Daniel S. VERIFIED CUSTOMER
Tim is great!
3/9/2022
Ann V. VERIFIED CUSTOMER
Your staff are knowledgeabl and always professional and pleasant.
3/9/2022
DENNIS K. VERIFIED CUSTOMER
Excellent service
3/9/2022
Deborah J. VERIFIED CUSTOMER
Excellent customer service. Friendly and efficient service representative greeted me and prepared the service invoice. Very professional.