Excellent service. Tim was very friendly, and quick to communicate.
3/15/2022
Melinda K. VERIFIED CUSTOMER
Maybe it was the time change that made the young man that helped me today be out of sorts. He seemed very unmotivated to help me pick up my car. He, in my opinion, was very frank and rude. When he was able to find my paperwork, I signed it and he told me he would get my car. I sat for quite a long time wondering what was taking so long to get my car. I finally asked another young man if he could check on where my car was. The young man checked and pointed to my car after he checked. The young man who got my car did not bother to tell him that he had pulled up my car and where it was. I lost at least 30 minutes out of my day unnecessarily. I have never been treated like this at Lexus. Again, maybe the time change threw this young man off but he was not helpful and obviously not with it or attentive. I was almost immediately turned off by his poor customer service.
3/15/2022
Irene P. VERIFIED CUSTOMER
Great, confident experience
3/15/2022
Monica G. VERIFIED CUSTOMER
Hassan was very professional and thorough.
3/15/2022
Lenora I. VERIFIED CUSTOMER
Always professional with great service from the phone call to the service provided ! Tim Rau is always a great help with a terrific attitude! Lucky to have such a great employee such as him ! Thank you! Lenora
3/15/2022
Karen P. VERIFIED CUSTOMER
Angelo did a great job. He checked me in right away even though I was early, and when he heard I’d be waiting for my car (I live out of town) he helped get the service done promptly. My car looks beautiful and I appreciate Angelo and the team at SC Lexus. Thanks!
3/15/2022
Ziyan Y. VERIFIED CUSTOMER
Very professional and patient to all
my questions. Very good service!
3/15/2022
Joel L. VERIFIED CUSTOMER
Complete and efficient. Very satisfied
3/15/2022
John K. VERIFIED CUSTOMER
Cassie & the team from Metro Lexus do a great job.
3/14/2022
Debbie F. VERIFIED CUSTOMER
Evan was great. Kept us informed. Explained the repairs and had our car ready at the suggested time. Thank you.
3/14/2022
Jeff R. VERIFIED CUSTOMER
Evan was great. Very friendly and helpful.
3/13/2022
PHILLIP G. VERIFIED CUSTOMER
Very efficient , friendly and helpful.
3/13/2022
Norman S. VERIFIED CUSTOMER
Frankie......Thanks
Norm
3/13/2022
Timothy S. VERIFIED CUSTOMER
Excellent service from metro as always and
3/13/2022
Christina N. VERIFIED CUSTOMER
They did an extra good job, and really helped to make sure my car was done when I needed it in a rush!
3/13/2022
Leslie M. VERIFIED CUSTOMER
Scott was great! Exceeded our expectations!
3/13/2022
LOURDES M. VERIFIED CUSTOMER
Tim was attentive and easy going. Service was performed in a speedy manner. Thanks!