From Gus when I drove in to my serviceanager Evan, it was great!
3/30/2022
CECILLE T. VERIFIED CUSTOMER
It’s always great working with Tim R! He is always so kind and answers all my questions. Thank you for always helping us and can’t wait for our next service!
3/30/2022
Craig W. VERIFIED CUSTOMER
Scott is great to work with
Thanks
3/30/2022
Michele P. VERIFIED CUSTOMER
Great service rep!
3/30/2022
Diane M. VERIFIED CUSTOMER
Awesome service today. Quick and easy. My service guy was great. Think his name was Tim.
3/30/2022
Danny A. VERIFIED CUSTOMER
Cordis was cordial, polite and on time. Friendly and patient. With good follow through.
3/30/2022
Johanna S. VERIFIED CUSTOMER
Excellent service. Timely and reliable. Excellent follow up.
3/29/2022
Eric T. VERIFIED CUSTOMER
Great service!
3/29/2022
Wasani C. VERIFIED CUSTOMER
Super friendly and the service was fast.
3/29/2022
Monica H. VERIFIED CUSTOMER
Please do not have this representative contact me. My experience was not a good one. The professionalism of the representative was not there in the initial in-person contact. It was somewhat demeaning; his words could have been harassing if I worked there. Lastly, near the end, he looked as if either I or he was dumbfounded by questions.
3/29/2022
Steven M. VERIFIED CUSTOMER
RGD was excellent
3/29/2022
Samuel D. VERIFIED CUSTOMER
Did not complete inspection of potential damage to rear passenger wheel and tire. Common sense would tell you to check for further damage to suspension and wheel bearing.
The next day I was leaving for Florida. As we drove down the passenger rear tire had a whining noise and the suspension squeaked all the way to Florida.
I took the car to Sarasota Lexus and they found a bad wheel bearing and a bent suspension arm. They repaired and the car ride noirs free.
Melissa from Metro Collision was excellent. Sarasota Lexus provided her with the documents to supply the insurance company. I rated Metro Collision with a 10 rating for all category’s.
Please call if you want any more detail!
3/29/2022
Nancy C. VERIFIED CUSTOMER
You all are so wonderful! You got my drip pan clipped up again very quickly and even found my hide a key underneath the drivers side of the car. Thanks for going the extra mile. I am a happy customer!
Nancy C
3/29/2022
Irene R. VERIFIED CUSTOMER
Tim Rau, Service Consultant, gave excellent service today.
Suggestion: As I had to wait for two hours, suggest the Service Consultant get in touch with the customer half way through the service to let the customer know how the service is going and how much longer it will take.
3/29/2022
Terry A. VERIFIED CUSTOMER
Paul was very helpful in answering my questions and very professional.
3/29/2022
Rita P. VERIFIED CUSTOMER
My service button wasn’t reset so I had to call back to ask how to correct. Tim was very helpful yet I was disappointed that this was missed by the service folks.
3/29/2022
Emily M. VERIFIED CUSTOMER
Very efficient and very friendly!! Thank you for your help!
3/29/2022
Angel R. VERIFIED CUSTOMER
As always over many years Cordis Bunch has become more than my service advisor, but a trusted friend. Thank you.
3/29/2022
Maria G. VERIFIED CUSTOMER
I have been satisfied with the service I received at the dealership.