Hassan Sarim is always so helpful! Whenever I call for service, he takes care of me the same day. I trust all of his recommendations as to the service that my car needs. Hassan is always pleasant, knowledgeable and professional. He is a main reason that I return to South County Lexus time after time.
Michael C
4/1/2022
COLETTE G. VERIFIED CUSTOMER
I appreciate Tim in Service and the excellent service done on my Lexus. I also appreciate having my car washed and vacuumed before picking it up.
4/1/2022
Gina S. VERIFIED CUSTOMER
Everyone is so professional and customer focused!!! And this dealership has the best gift shop around!!!
4/1/2022
Mary Y. VERIFIED CUSTOMER
The Service accommodate me on a dime with a battery problem. Hassan was very professional and explained the situation to me so that I felt calmer.????
4/1/2022
Eric S. VERIFIED CUSTOMER
Excellent
4/1/2022
RAYMOND N. VERIFIED CUSTOMER
Great
4/1/2022
Edmund W. VERIFIED CUSTOMER
Your SA Evan was interested in the making the customer satisfied. I might add, your overall service pricing strategy/grid should be review. It needs work!! Just because your Lexus does not mean your should charge the most!!
4/1/2022
Susan R. VERIFIED CUSTOMER
Scott R Monage is awesome! A true professional and very knowledgeable. He explained many issues and concerns. Both my husband and I are so grateful as he monitors both vehicles over the last 10 yrs or so. He definitely keeps us updated on our vehicles. It is important for us to have a very trusted Associate/ Representative and an outstanding service representative!!!
5 STARS !!!!!!
4/1/2022
Ray N. VERIFIED CUSTOMER
Joshua was very kind and helpful!
4/1/2022
Howard E. VERIFIED CUSTOMER
RGD did an excellent job leading the process to figure out what repairs were needed from rodents getting into the engine compartment. Found the problem, ordered repairs, provided loaner vehicle, everything smooth and on time. Excellent.
3/31/2022
Bonita W. VERIFIED CUSTOMER
It is always a pleasure having my car serviced at Metro Lexus. I am impressed with The Service department's professionalism.
3/31/2022
David Z. VERIFIED CUSTOMER
Took too long
3/31/2022
George P. VERIFIED CUSTOMER
Jeff has done a great job answering all my questions regarding the servicing of my vehicle. He has always been professional and is very attentive to any concerns I would have. Great Job Jeff!
3/31/2022
Margaret S. VERIFIED CUSTOMER
Looking forward to purchasing a new 2023.
3/31/2022
Lydia M. VERIFIED CUSTOMER
Great service
3/31/2022
Susan M. VERIFIED CUSTOMER
Yes
3/31/2022
Chris B. VERIFIED CUSTOMER
Your advisor Scott was very helpful and professional!!
3/31/2022
James C. VERIFIED CUSTOMER
Mr. Evan Frykman is an excellent communicator and he explained every aspect of the cars needed repair. He shows great patience and Knowledge and a regarding car issues.