Service is always excellent. Great place to do business. People are excellent
8/13/2022
Patricia B. VERIFIED CUSTOMER
Cassie did a great job and was a good communicator and very knowledgeable
8/13/2022
Jennifer B. VERIFIED CUSTOMER
This experience was awesome- so much better than the service in January. Everything was wonderful. Thank you
8/12/2022
Robert K. VERIFIED CUSTOMER
Tim had a loaner available on short notice, explained my service problem clearly and was VERY efficient!
8/12/2022
Roelando M. VERIFIED CUSTOMER
My experience at Metro Lexus from the courteous and knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my vehicle and personal satisfaction! I appreciate top notch service from a dealership that is equivalent to the quality, craftsmanship and engineering of Toyota and Lexus vehicles! You can be confident that the honest, qualified and experienced Automotive Technicians and Service Management team will provide you with the best possible service available for all of your car maintenance needs.
8/12/2022
Salena . VERIFIED CUSTOMER
Ben was great, but there are air bubbles under the applique.
8/12/2022
Michael K. VERIFIED CUSTOMER
Matt is very resourceful and reliable. He even contacted me on his day off. Staff are all very friendly. Service was excellent as well.
8/12/2022
Brenda H. VERIFIED CUSTOMER
Everything was great
8/12/2022
HELENE K. VERIFIED CUSTOMER
Professional and courteous
8/12/2022
Ladislav K. VERIFIED CUSTOMER
Scott was fantastic as always
8/12/2022
Yvonne L. VERIFIED CUSTOMER
i’m very satisfied with the services at Escondido.. Arron representative did wonderful services.. Arron and his staffs did follow up and updated your vehicle services.
i recommended to everyone to requesting services with Arron.
8/12/2022
Joanne T. VERIFIED CUSTOMER
Our service representative RGD is alway professional and courteous while serving our maintenance needs. He makes going to Lexus a joy.
8/12/2022
Mary Lou. VERIFIED CUSTOMER
Scott got my car done 3 hours early. Everybody was friendly.
8/12/2022
THOMAS B. VERIFIED CUSTOMER
Ronnie was great to work with, knowledgeable and professional. My only concern was that the interior windows of my cars were not washed.
8/12/2022
MARSHA R. VERIFIED CUSTOMER
Ronnie was the BEST. He followed up with me constantly with phone calls to give me updates. He was very professional and concerned about getting my car completed and back to me in excellent condition. He is one of your Best employees. Thank you Ronnie.
8/12/2022
ESTHER O. VERIFIED CUSTOMER
Thank you
8/12/2022
Nena F. VERIFIED CUSTOMER
I had to leave the car overnight well in fact from Monday until Thursday morning and he provided me with a ride to and from even though I live an hour away I truly appreciate it it was very personable service. The young lady who drove me home and came and got me was also very pleasant thank you
8/12/2022
Elaine T. VERIFIED CUSTOMER
Had my windshield replaced. Excellent job. Scott was my service rep and he made sure I was taken care of.
8/12/2022
Debra C. VERIFIED CUSTOMER
ALWAYS have been happy with all aspects of Lexus if Escondido
8/12/2022
HECTOR R. VERIFIED CUSTOMER
Excellent service, I am well satisfied with your service. Thank you!!