Josh did a great job keeping me informed and in addressing the problem. I’d work with him again.
11/17/2022
Tikisha E. VERIFIED CUSTOMER
I love the service area look compared to other Lexus dealerships I’ve patronized. I appreciated the courteous and helpful service. This will definitely be my service dealer moving forward.
11/17/2022
Kwang Taik. VERIFIED CUSTOMER
You helped me a lot. Thanks.
11/16/2022
Aradhana P. VERIFIED CUSTOMER
Brad was excellent. Great asset to the Lexus brand
11/16/2022
Ty M. VERIFIED CUSTOMER
*****
11/16/2022
Kim C. VERIFIED CUSTOMER
Anthony was very helpful.
11/16/2022
Rosebud Australian. VERIFIED CUSTOMER
I had just filled up my gas tank before bringing my vehicle in and when I picked ut up, it was down to 3/4 of a tank. Only 9 miles were driven in your possession. How is that possible?
The back of my car was not vaccuumed.
So far, everything else is dine. David is great!
My loaner car did not come with a full tank either. I did return it with a full tank though.
11/16/2022
Peter D. VERIFIED CUSTOMER
Excellent service from Hassan. Got me in and out quickly and keep me updated.
11/16/2022
Joan C. VERIFIED CUSTOMER
Very very helpful
11/16/2022
Gregory K. VERIFIED CUSTOMER
First time I was ever told " whoops ..sorry we are out of loaner cars".. had to get my son to leave work and pick me up because I had a work meeting to get to...none of this was Sofia's fault...definitely not the Lexus Escondido experience I had gotten used to the past 8 years.
11/16/2022
Kelly P. VERIFIED CUSTOMER
Great experience with Evan as always. Great using the text system to approve work.
11/16/2022
El Dorado. VERIFIED CUSTOMER
My service advisor Matt is the reason I keep coming back to Lexus of Escondido vs Kearny Mesa. Thank you for having the right people in place to make this happen
11/16/2022
Randy C. VERIFIED CUSTOMER
Speechless, I am recommending someone who has Lexus
11/16/2022
El Dorado. VERIFIED CUSTOMER
Great service by Matt, this is why I keep coming back
11/16/2022
Debra C. VERIFIED CUSTOMER
Thank you David for your nice and professional customer service.
11/16/2022
Donald G. VERIFIED CUSTOMER
RGD always delivers!
11/16/2022
Mary T. VERIFIED CUSTOMER
I enjoyed working with Vanessa. She was knowledgeable about my Lexus. The total was a lot more than I thought it would be. Hopefully it will be good for a long time.