Cordis was great and addressed all my concerns.
My issue the last couple times I’ve come in, is the carpet in the driver side is filthy after every service. I’m not sure why when I have double mats. You remove one every time due to safety concerns but then my carpet gets filthy from someone’s boot.
12/17/2022
Arthur C. VERIFIED CUSTOMER
None this time. Thanks.
12/17/2022
Kamal N. VERIFIED CUSTOMER
Very happy with services and people who take care of my car
12/17/2022
Alicia L. VERIFIED CUSTOMER
He was very professional and kept me updated on my service.
12/17/2022
Laurence N. VERIFIED CUSTOMER
First, Renee set up the appointment during my trip to Atlanta. She did the research Paul picked up the pieces when I I arrived at the dealership. I greatly appreciate the teamwork of the service department to accomplish this service. The final stage is for me to get my car at the airport upon my return Sunday evening. Thanks much!!
12/17/2022
Susan C. VERIFIED CUSTOMER
Today I was greeted by a TEAM of people. What sweet service. A new person training, everyone helping. How DID that fall leaf get into the rear light in the back window? How DID Noah get it out?! I don’t know, but getting the major work done well and in a prompt way AND getting the little things handled with kindness are BOTH important reasons I continue to have a Lexus. Many thanks. (I was greeted by no less than 8 great team members.)
12/17/2022
Dennis P. VERIFIED CUSTOMER
Josh has been a real help to me since I relocated to the Cleveland area from New Orleans. He is a real asset to your company.
12/17/2022
Grace C. VERIFIED CUSTOMER
Tyler was very helpful. Thank you
12/16/2022
Nicki J. VERIFIED CUSTOMER
Mark was great! Very helpful and informative and didnt try and upsell us expensive tired we didn’t need.
12/16/2022
Chris K. VERIFIED CUSTOMER
The experience was good, however, my driver side floor mat is missing, I assume they forgot to put back in before I picked up my car.
12/16/2022
Jose H. VERIFIED CUSTOMER
Thank you
12/16/2022
Edwina W. VERIFIED CUSTOMER
Ok
12/16/2022
Deri D. VERIFIED CUSTOMER
Vanessa was a total Rock star! She went above a beyond in helping me locate a lost item. As my car was being serviced she went out of her way to look for an important document in my car. She located it and contacted me immediately. I had a exceptional service day thanks to Vanessa :)
12/16/2022
Adel E. VERIFIED CUSTOMER
Thank you Scott
12/16/2022
Hilda K. VERIFIED CUSTOMER
T Ruiz was my rep. He did a wonderful job.
12/16/2022
Anthony M. VERIFIED CUSTOMER
ALWAYS takes care of me... fast and great service... thank you Tony
12/16/2022
Jitthavil V. VERIFIED CUSTOMER
Helen Kessel is the best customer service and best service advisor
12/16/2022
Mark G. VERIFIED CUSTOMER
The work was done in a timely manner. A loaner car was made available and I felt I was given an honest assessment of what needed to be done now and what could be postponed.
12/16/2022
Randall H. VERIFIED CUSTOMER
Daven was great as always, demonstrating a customer service attitude.