Why make an apt if u are unable to service my car the day of my apt?
1/8/2023
Marc R. VERIFIED CUSTOMER
My 1st time into the service department at Lexus Escondido. Exceptional service and liked how I was kept informed of my vehicles progress via text.
1/8/2023
Julia T. VERIFIED CUSTOMER
Greg was great! So professional and outgoing! Made sure everything was taken care of!!
1/8/2023
Lennart M. VERIFIED CUSTOMER
Evan is a super star !
1/7/2023
Jovito B. VERIFIED CUSTOMER
Good job continue the good service. ????????
1/7/2023
Kenan T. VERIFIED CUSTOMER
Hassan is a huge asset to Lexus Mission Viejo. He is smart, knowledgeable, friendly and always on top of our needs. So incredibly impressed with him. We are business owners and know it is very hard to find employees of his caliber- he is great.
Chris Thayer
1/7/2023
Susan O. VERIFIED CUSTOMER
Thank you
1/7/2023
Lisa L. VERIFIED CUSTOMER
Matt was very helpful, great and took wonderful care of me. I also want to tell you about Brendon who helped me when I picked up my car. He is so helpful, polite and his kindness made a stressful day of mine better as I was picking up my car at around 5pm closing time. I really appreciate him. Though he wasn’t a service rep, he represented Lexus so well! I’m not sure if they get recognized so I wanted to let you know that Brendon is a great asset to your company and should be recognized for the great human he is!
1/7/2023
Dennis N. VERIFIED CUSTOMER
Daven has been our service rep for many years and he has consistently provided the highest quality service throughout the period during which we have had our Lexus LS 430 and RX 350 serviced at South County Lexus. We wouldn't have our cars serviced anywhere else.
1/7/2023
John C. VERIFIED CUSTOMER
Although we couldn’t replicate my issues. They were able to give my LS a clean bill of health in a timely manner and with a nice wash on top of it all.
Thanks
1/7/2023
Robert C. VERIFIED CUSTOMER
Terrible communication from start to finish. Way below previous experiences
1/7/2023
Jean S. VERIFIED CUSTOMER
She was very knowledgeable, friendly and went above and beyond my expectations to answer my questions and understand my concerns in regards to my vehicle.
1/7/2023
Darvish J. VERIFIED CUSTOMER
Very happy with scot and the service I have received!
1/7/2023
Jason M. VERIFIED CUSTOMER
RGD is always a pleasure to work with and a factor in why we bought another Lexus. RGD is always kind and treats us as valued friends while also being up front about work that needs to be done to our vehicles. The awards filling his desk are no surprise, although RGD would tell you he is just doing his job. Please keep this man happy - he is a rare treasure, particularly in today’s world.
1/7/2023
Janice M. VERIFIED CUSTOMER
Outstanding service as always!
Jeff Miller is a Rock star in my book!
1/7/2023
Tanesha T. VERIFIED CUSTOMER
He is kind and attentive! Informative and not pushy! He always helps us and we will continue to come here for service.
1/7/2023
Grant H. VERIFIED CUSTOMER
Personalized service from Hassan keeps me coming back.
1/7/2023
Kalvin C. VERIFIED CUSTOMER
Iven was extremely helpful and provided excellent service and recommendations
1/7/2023
Barb S. VERIFIED CUSTOMER
Vanessa was very professional, yet friendly. Thank you for hiring such an impressive, customer service oriented employee. She is highly appreciated!
1/7/2023
Keveen A. VERIFIED CUSTOMER
Great service, does not force me to get issues to be fix unless I allow it. Chris is great guy, can use him next time Tony isn’t around working