Robert Maynard has been very informative and supportive the entire time. Great customer service.
1/24/2023
Vu N. VERIFIED CUSTOMER
She’s very nice and helpful. Thank you very much
1/24/2023
Nai Shing. VERIFIED CUSTOMER
Tyler took care of my issue with my 2023 ES300H and arranged to have that checked out. He gave me total confidence that the issue is safe for me to drive.
1/24/2023
Eric M. VERIFIED CUSTOMER
Great job by Tyler! He listened to my alignment issue and gave trustworthy feedback. In the end we made the right decision which prevented me from a larger unnecessary bill suggested by another shop. The communication was excellent from beginning to end by Tyler. Plus overall customer service was great especially from the young lady, Pricilla at front counter. This was 5 stars!
1/23/2023
Rachel M. VERIFIED CUSTOMER
Courteous assistance provided.
1/23/2023
Robert S. VERIFIED CUSTOMER
Scott Monge is an excellent service writer.
1/23/2023
Travis D. VERIFIED CUSTOMER
Angelo is a fantastic. Thank you!
1/23/2023
James T. VERIFIED CUSTOMER
We can have a conversation but I'm not sure things will change on South County Lexus's part. It's so bad Lexus all together might have lost my support.
1/23/2023
Cynthia L. VERIFIED CUSTOMER
Evan offers excellent service
1/23/2023
Donald R. VERIFIED CUSTOMER
Last page of report under found issues I do not understand what the pictures are showing. Please explain. Thanks
1/23/2023
Stephanie A. VERIFIED CUSTOMER
Scott went the extra mile and is the first person to finally figure out what was wrong with my hatch!
1/23/2023
Lisa R. VERIFIED CUSTOMER
Mr. Santos is a fine young man. He always goes that extra steps and always makes my visits a delight.
1/23/2023
Sandra O. VERIFIED CUSTOMER
Ivan was awesome he kept me well informed through the whole process. He is definitely a valuable asset to your dealership
1/22/2023
Darlene A. VERIFIED CUSTOMER
Alfred went out of his way to make me comfortable with my service experience. He was courteous and friendly and he explained everything to me. He also answered my questions.
I also appreciated the cleanliness of your restroom, and the choices and comfort of the waiting area.
1/22/2023
Robert L. VERIFIED CUSTOMER
I always look forward to talking with Anthony. He is pleasant and also very knowledgeable about cars.
1/22/2023
Anthony L. VERIFIED CUSTOMER
Always a blessing to service my car there.
1/22/2023
Leonel R. VERIFIED CUSTOMER
I waited to much. It was out of the car wash and waited a hour more than what I was told to find out my car had been done over a hour ago. Just sitting in the lot. No one told me I had to get a ticket fron the cashier. Very poor communication with staff informing customers. Very upset because I also had my baby with me waiting in the lobby all this time.
1/22/2023
Kimberly H. VERIFIED CUSTOMER
Ronnie was very helpful, thorough and kind. He took time to explain everything to me and taught me how to make adjustments in the dashboard. He provided me with excellent customer service.
1/22/2023
Shervin R. VERIFIED CUSTOMER
Great experience as always
1/22/2023
Susan B. VERIFIED CUSTOMER
Ivan was helpful and prompt. He took good care of my car and that is important to me! I continue to buy from Lexus hugely because of the great service I always receive.