Jeffrey is an excellent service advisor and keeps you informed every step of the way. My car was completed even earlier than expected. Makes for a great easy way to service your car there
3/18/2023
Jose C. VERIFIED CUSTOMER
Great service like always and very quick , Thank you very much .
3/18/2023
Gary M. VERIFIED CUSTOMER
Another great experience at Mission Viejo Lexus! Great service at a fair price.
3/18/2023
Buzz H. VERIFIED CUSTOMER
Buzz H
3/18/2023
Miguel V. VERIFIED CUSTOMER
Picked up my car today 03-18, was being serviced for the last 3-4 weeks. My car started shaking and engine light came on, then car started shaking and turned off on its own. My car won’t turn on now. It came out worse than it went in. Car was idling rpm needle was fluttering, now car seems 100 times worse. It’s under 75k miles and a RC 200t. I’m now on the side of the road waiting for a tow truck to take car back to dealership.
3/18/2023
Ann M. VERIFIED CUSTOMER
He was very kind and knowledgeable
3/18/2023
Bik C. VERIFIED CUSTOMER
Very friendly service, I feel my car much better now
3/18/2023
Ali I. VERIFIED CUSTOMER
Thanks
3/18/2023
Aida R. VERIFIED CUSTOMER
Tino is a very efficient service person . Great work,
3/18/2023
Emily B. VERIFIED CUSTOMER
Scott was a great service agent. Car was ready quickly. Check in fast and smooth. No complaints here.
3/18/2023
Jovonne R. VERIFIED CUSTOMER
Best service ever!!
3/18/2023
Lee A. VERIFIED CUSTOMER
Fiona is very helpful and accommodated me for a loaner. Jose very pleasant n took the time to ask n checked loaner car if I left something. Love the coffee, but disappointed that I was not able to see my old service person (Michael Figueroa) happy for him in his new position. EMY N LEE.
3/18/2023
Alice H. VERIFIED CUSTOMER
Job well done on time.
3/18/2023
Khiem N. VERIFIED CUSTOMER
Good job.
3/18/2023
Veronica M. VERIFIED CUSTOMER
Tino, has excellent customer services skills. He is always helpful and advise me on the needs of my vehicle.
3/18/2023
Barbara S. VERIFIED CUSTOMER
Helen is so kind and patient. I love her gentle demeanor. She is very respectful of us older persons. She is just great.
3/18/2023
Claudia D. VERIFIED CUSTOMER
Always a pleasure
3/18/2023
Flerida A. VERIFIED CUSTOMER
Helen has always been a very good adviser. Shes the reason why I always have my service then. Thanks so much for your help Helen.
3/18/2023
Michael K. VERIFIED CUSTOMER
Tony Hang is the ultimate professional! He is always cheerful, and goes out of his way to accommodate his customers. He is very knowledgeable, and he makes the service experience completely enjoyable. I would recommend him to anyone I know interested in Lexus products. Tony Hang is definitely an asset to the Lexus company! Which is why I remain a loyal customer.