Tony is a rock star! I love working with him. He is the definition of class and great customer service. Thanks for another phenomenal experience Tony!
3/31/2023
Philip M. VERIFIED CUSTOMER
Anthony Lee was efficient and friendly.
3/31/2023
Candis P. VERIFIED CUSTOMER
Unfortunately after multiple trips there the issue was not resolved with Lexus so I cannot say I was completely satisfied. However I was completely satisfied with the staff and I do appreciate Jeff’s & Mike’s effort in doing everything possible. 5 stars. The service team is always excellent! Thanks Kelly Miller for delivering my car. If it wasn’t for such consistent excellent service this ordeal would have been much worse.
3/31/2023
George D. VERIFIED CUSTOMER
Would rate my service experience a 4 out of 5.
3/31/2023
Celia C. VERIFIED CUSTOMER
Thank you for the consistently great service !
3/31/2023
Cassandra N. VERIFIED CUSTOMER
Vanessa is knowledgeable and helpful. Thank you!
3/31/2023
Evelyn M. VERIFIED CUSTOMER
I had purchased a package for repairs which was not properly explained at the time. My expectations were different.
The handling of the situation was flawed. I did get to “ a customer care” person. The flaw in the sales process is communication but needs to be transparent
3/31/2023
Jean Pierre. VERIFIED CUSTOMER
I didn’t appreciate how my rep was not completely honest about my issue.
I’m seeking a second opinion on my matter and am reconsidering all my future visits at your dealership. Not happy at all. And will be leaving a review on social media about my poor experience.
3/31/2023
Philip M. VERIFIED CUSTOMER
Excellent fast service
3/31/2023
Deborah S. VERIFIED CUSTOMER
Jeff is extremely helpful & through, he takes the time to explain and does not rush you even when they are very busy.
3/31/2023
James L. VERIFIED CUSTOMER
Great service as always.
3/31/2023
Katharine Y. VERIFIED CUSTOMER
Your services are by far the best in the industry and Anthony is my favorite!
3/31/2023
Thomas P. VERIFIED CUSTOMER
Alyssa was very friendly and personable she made me feel welcome and was very helpful and informative Thank you Alyssa Thank you Crown Lexus.
3/31/2023
Katherine S. VERIFIED CUSTOMER
Tim is great!
3/31/2023
Caroline T. VERIFIED CUSTOMER
Ben understands customer service.
3/31/2023
Vincent G. VERIFIED CUSTOMER
Always great customer service from your entire team