Tony Hang is the BEST! He exemplifies Lexus service!
5/10/2023
Jacqueline E. VERIFIED CUSTOMER
Service is too costly compared to same service in other places
5/10/2023
Paul T. VERIFIED CUSTOMER
Completely satisfied!
5/10/2023
Madelaine C. VERIFIED CUSTOMER
Thank you to my service advisor for making it such an easy transition and process to drop off my car and picking up my loaner car so that I wouldn’t have to miss any important meetings today. Thank you again for such excellent care of my car needs.
5/10/2023
Carolina M. VERIFIED CUSTOMER
Great service as always! Chris is very detailed and polite. All staff is beyond helpful - great experience overall!!
5/10/2023
Jerry K. VERIFIED CUSTOMER
He was gracious and explained everything. Thanks for the coffee. Exceptional service in every way.
5/10/2023
Jason M. VERIFIED CUSTOMER
Do a good job. Thank you very much.
5/10/2023
Elaine B. VERIFIED CUSTOMER
as usual great service
5/10/2023
Jaewook S. VERIFIED CUSTOMER
I just found you guys forget to screw right car bottom cover plastic and it makes strange sound from yesterday and it contact road and broken. I will come back and you guy need to replace it and fix. Pls contact with me ****-****-xxxx, Jaewook S
5/10/2023
Supansa W. VERIFIED CUSTOMER
Fiona did a great service and answer those question i have. Very recommended
5/10/2023
Noemi R. VERIFIED CUSTOMER
Very thorough
5/10/2023
Chia H. VERIFIED CUSTOMER
Very attended service
5/10/2023
Stephanie A. VERIFIED CUSTOMER
Devin really did a speedy but appropriate Consultation with me. I had my two boys with me and I think he understood the urgency of speedy but excellent service. He was a little concerned that there might not have been a car available for me to take as a loaner since I had not requested one. However, this wasn’t his issue nor fault since when I originally called to make a 40k mile service, I should have been informed by the lady making my appointment that it would be lengthy and it being a later appointment I might need a loaner. Regardless Devin made it happen and I was able to make my boys practice on time. When I returned the following day to pick up my vehicle he so kindly pulled up my car while I took my boys to the restroom before heading back on the road.
5/10/2023
Ted S. VERIFIED CUSTOMER
Great service!
5/10/2023
**** R. VERIFIED CUSTOMER
I am extremely happy with Fiona .
5/10/2023
Yolanda C. VERIFIED CUSTOMER
Great first impression of services provided at Lexus Escondido. Thank you!
5/10/2023
Helen J. VERIFIED CUSTOMER
Alyssa was efficient snd went “the extra mile” to be helpful and kind. I was thankful for her kindness when I was feeling stressed. Thank you!