Your labor costs are crazy - I think I need to find a car repair that's more reasonable. Also it took 4 days to get my car back. Not the best turn around.
5/16/2023
Azenith B. VERIFIED CUSTOMER
Excellent customer service from Alyssa! Thank you very much Alyssa!
5/16/2023
Natalie B. VERIFIED CUSTOMER
Thank you, Tino! I appreciate your professionalism.
5/16/2023
Lynn R. VERIFIED CUSTOMER
Very professional
5/16/2023
Ruby A. VERIFIED CUSTOMER
Beyond expectations
5/16/2023
Sissy B. VERIFIED CUSTOMER
Alyssa was very attentive and kind. I appreciated her help very much! Thank you :)
5/16/2023
Felipe J. VERIFIED CUSTOMER
So far the service is good I hope it doesn't change it will if. ???
5/16/2023
Arthur T. VERIFIED CUSTOMER
Nice job
5/16/2023
Mary C. VERIFIED CUSTOMER
Tony is the best serivr advisor I have ever deal with.
5/16/2023
Daniel R. VERIFIED CUSTOMER
Just outstanding Customer Service
5/16/2023
James P. VERIFIED CUSTOMER
Tony was always above our expectation. Thank you.
5/16/2023
Froilan Q. VERIFIED CUSTOMER
She gave us excellent service and is very nice too!
5/16/2023
Elizabeth Z. VERIFIED CUSTOMER
When we brought the car, we were greeted and the paperwork was done promptly. The loaner vehicle was ready. We were updated periodically via text message and got a call when the car was ready.Jeffrey Miller did a nice job and we are completely satisfied with the whole experience.
5/16/2023
Jose R. VERIFIED CUSTOMER
Everything was Very swell. Alfred was very helpful and straightforward with what our Lexus needed. He does his job very well. I will be going back to him for future appointments.
5/15/2023
Zelma B. VERIFIED CUSTOMER
A smooth transition for the service.
5/15/2023
Cathy Y. VERIFIED CUSTOMER
Tony is a very nice guy, and very professional on what he’s doing. He is a asset for Lexus.
5/15/2023
Zalcia A. VERIFIED CUSTOMER
Very helpful and friendly
5/15/2023
Vance S. VERIFIED CUSTOMER
Very confusing and conflicting diagnosis? I could not commit to the service based on the estimate.
5/14/2023
Elida B. VERIFIED CUSTOMER
Christian was very helpful. I will make a future appointment with him.
5/14/2023
Matt A. VERIFIED CUSTOMER
My fist experiences here at Lexus Esco. we’re great. Ben is amazing. …. BUT…
Unfortunately, I had over $16k in repairs. I’ve taken my car in to the same place & paid thousands of dollars for service ,& the kicker, I paid w/ a check. I’m a repeat customer. So when I went in to make my payment, I was told that I could not pay with a check! That I would have to come back Monday & give a certified check from my bank! However, if I was to purchase a vehicle I know for a fact a check would be accepted for that but not repairs!?!?!? Also, every single car(5) & Lexus (2) that I’ve ever bought, I’ve used a check to pay for the vehicle. Other dealers in the past even asked me how long do you want us to hold it for? So, just because I’m using a check to pay a large amount you shouldn’t use a check system from the 80’s. I was made to feel stupid. I was belittled. No one had any information to help my situation. This really upset me and I’m strongly considering going to Temecula Lexus.