Mr Tony Hang was amazing on this recent visit to Crown Lexus. I never have a worry when I leave my vehicle in his hands. I am thoroughly satisfied with the results!
6/11/2023
Claudia H. VERIFIED CUSTOMER
Tyler is always kind and clear on what my car needs, I am satisfied with his work. Thank you Tyler
6/11/2023
Brenda F. VERIFIED CUSTOMER
Jarrod provided excellent service. 5 stars.
6/11/2023
Chi Z. VERIFIED CUSTOMER
The most outstanding vehicle service I have ever seen in the US.
6/11/2023
Carlos V. VERIFIED CUSTOMER
She did a great job she so kool tbh and always smile
6/11/2023
Margaret D. VERIFIED CUSTOMER
Excellent service. Appreciated the timeliness, loaner, and washing the exterior. First time at this dealer - Escondido—will be back!
6/11/2023
Kathryn C. VERIFIED CUSTOMER
Jeff checked me in quickly but still took the time to make sure the car’s information was correct. He gave me some tips on car care too. The service was done quickly.
6/11/2023
Dean J. VERIFIED CUSTOMER
He was awesome
6/11/2023
Abdul A. VERIFIED CUSTOMER
Thank you
6/10/2023
Carolyn W. VERIFIED CUSTOMER
My experience with Metro Lexus has been very good… nothing but positive encounters.
6/10/2023
Mustafa R. VERIFIED CUSTOMER
Great service all the time
6/10/2023
Michael M. VERIFIED CUSTOMER
Excellent customer service. Thank you for your help!
6/10/2023
Theresa K. VERIFIED CUSTOMER
The experience was far below the standard of Lexus. The service and sales department has since done a lot to overcome their inadequacies and for that I am appreciative. I am hopeful that my next service experience will be back to the standard of excellence that I had come to expect from my past.
6/10/2023
Kimberly N. VERIFIED CUSTOMER
Jeff was amazing. He communicated and made sure my car was done quickly since I needed to get to work. He explains things very thoroughly. And did it all with a smile.
6/10/2023
James C. VERIFIED CUSTOMER
Robert was very knowledgeable and kept me informed on the progress of my car.
6/10/2023
Sharon W. VERIFIED CUSTOMER
Anthony was awesome and made getting my dent repair so easy. I really appreciate his excellent service. My NX 300H looks great - like new.
I’m extremely happy, thank you.
6/10/2023
Louie A. VERIFIED CUSTOMER
Alyssa was absolutely amazing. This was my first time at this dealership for service and I must say it was a great experience. I definitely found my new service center and most of all my new service advisor. 12 out of 10 for sure.
6/10/2023
Celia R. VERIFIED CUSTOMER
He had just come in, seems like when he arrived the ball got rolling. When they couldn't find my car he handled it. Excellent customer service.
6/10/2023
Thomas C. VERIFIED CUSTOMER
Alyssa was great from my arrival through the completion of the service.