Errol is very courteous, professional and an honest knowledgeable representative///. His customer service is incredible. He truly is an asset to your company. Even it is driving for me to bring car at your dealership, I will not go to near dealership but come and work with him. Very professional and gives fully satisfaction to customer. He is the best!
8/23/2023
Donald H. VERIFIED CUSTOMER
Very satisfied with the service follow-up with Jeff Miller and his team of service technicians. Michael, Fredi and of course, Jeff, were very dedicated in fixing the problem I was experiencing. A lot of time was spent on this issue and they, as a team, made the necessary adjustments to resolve the issue. At times, it's not always the issue, but how someone approaches the issue. Peter Mapp has a great staff and I want to share this experience, along with others, with the entire establishment. It means a lot when you feel secure in your purchase, but more importantly, the aftermath of the purchase. Great staff! Outstanding establishment! Award winning leadership!
8/23/2023
Quincy A. VERIFIED CUSTOMER
Communication was awesome while my vehicle was being serviced
8/23/2023
William L. VERIFIED CUSTOMER
I miss the cookies in the waiting room!
Mr. Cooper was very nice and explained what I needed to know about my car! Thanks!
8/23/2023
Eric C. VERIFIED CUSTOMER
I had a great experience!!
8/23/2023
Christopher K. VERIFIED CUSTOMER
Maryann was excellent in making the entire service process run smoothly.
8/23/2023
Lee Z. VERIFIED CUSTOMER
Alyssa was very helpful and professional!
8/23/2023
Natividad P. VERIFIED CUSTOMER
Edward Simeon does an excellent job in having my vehicle serviced by the Lexus crew.
Thank you.
8/23/2023
Sherry H. VERIFIED CUSTOMER
She is very helpful & patient! I like having a female service writer.
8/23/2023
Allan K. VERIFIED CUSTOMER
Good service!
Good service
8/23/2023
Joy H. VERIFIED CUSTOMER
Jeff has an easy, calming and approachable personality … perfect for his position.
I Really appreciate his tenure!
8/23/2023
Portia S. VERIFIED CUSTOMER
My service experience with Helen was great but you can improve on the wait time to check in.
8/23/2023
Shawn B. VERIFIED CUSTOMER
I have substantial body damage on the rear of the vehicle that needs to be addressed. Was not notified someone damaged my vehicle. My kids noticed it this evening.
8/23/2023
Sally W. VERIFIED CUSTOMER
Good experience thank-you
8/23/2023
Ralph P. VERIFIED CUSTOMER
Crown Lexus is fortunate to have Jarrod in its employ. He is knowledgeable, receptive, approachable, and helpful. He is an example of why I choose to have my car serviced at Crown.
8/23/2023
Elisa V. VERIFIED CUSTOMER
Service is always quick and fast. Thank you Faustino!!
8/23/2023
Colleen H. VERIFIED CUSTOMER
My car leather, driver seat and center arm rest was dirty. I cleaned it at the at the dealer with a rag and water, and cleaned it with leather cleaner as soon as I got home.
The rest was great thank you!
8/23/2023
Susie T. VERIFIED CUSTOMER
Fast and easy to check in and out
8/23/2023
April S. VERIFIED CUSTOMER
Faustino was extremely friendly and knowledgeable. He told me exactly what to expect from my visit and had my car ready in no time. I look forward to working with him again.