Chow was very informative and articulate. Appreciate his attentiveness.
9/2/2023
David G. VERIFIED CUSTOMER
Great Service Experience at Crown Lexus!
Regards, David G
9/2/2023
Sally T. VERIFIED CUSTOMER
I appreciated the level of customer service I received. He was very helpful and addressed my concerns expeditiously. There was a question with my final bill and he resolved it quickly and apologized for his oversight, exhibiting humility as well. Thank you!
9/2/2023
Martha R. VERIFIED CUSTOMER
Great customer service. Thank you
9/2/2023
Ricky T. VERIFIED CUSTOMER
Buying a $115,000.00 is an experience that I would like to do again . With my order which took 6 months to fill and the experience with first service was not fun ( ask AJ)
I hope future visits will be better but being a Escondido Lexus customer for the past 16 years I doubt it
9/2/2023
Jordon U. VERIFIED CUSTOMER
Amazing customer service plus he got me in and out quick.
9/2/2023
Steve W. VERIFIED CUSTOMER
Okay, thanks!
9/2/2023
Gayle P. VERIFIED CUSTOMER
Adam was fantastic. Great customer service. I would also like to thank Dan Booth for going out of his way to get me my second key fob.
9/1/2023
Marcin L. VERIFIED CUSTOMER
Like always perfect service
9/1/2023
Karen R. VERIFIED CUSTOMER
Thanks for the great service, Danecia!
9/1/2023
Karen Z. VERIFIED CUSTOMER
I was very happy with the service that Alyssa provided for me! She made this process so smooth!
9/1/2023
Leslie B. VERIFIED CUSTOMER
Service was great... I am very disappointed in LEXUS not being able to give me the second key to my car after 8 months of waiting, yet if I pay over $200, the dealer can make me a key... That is plain BS and very poor customer service by CORPORATE. This is the 4th Lexus we leased & I am very upset
9/1/2023
Lisa R. VERIFIED CUSTOMER
He was great. Very informative and prompt.
9/1/2023
Antonio P. VERIFIED CUSTOMER
There’s never been a single moment that I didn’t felt the highest satisfaction of the service I received from my Advisor Tony Hang. He is the best in my opinion that’s why since He emerged from the first to assist me I kept asking him to take care of the very best car I’ve ever driven. Please keep him in your staff forever. He is one of a kind and the very best.
9/1/2023
Kathleen A. VERIFIED CUSTOMER
Dan and team were great. Very friendly and professional.
9/1/2023
Darrell M. VERIFIED CUSTOMER
Had 15000 mile service. Great service.
9/1/2023
Maria P. VERIFIED CUSTOMER
Pleasant and provided me with quality vehicle inspection
9/1/2023
Sindy K. VERIFIED CUSTOMER
Bill is the Best!!!
9/1/2023
Clinton Y. VERIFIED CUSTOMER
My service advisor is Brian Stover. First, they rotated two of my best tires to the back at my last service. Why would you do that? Also, when my car was done, nobody called me the car was done. They just ordered a Lyft without calling me. Also, when I got my vehicle inspection report, there was a red on the clutch operation. They never mentioned when I picked up the car. When I tried to call them after I saw the report, nobody returned my phone call. I would not go back to Brian Stover again. Next time I'm picking a different service advisor
9/1/2023
Elva T. VERIFIED CUSTOMER
Anthony was a great service advisor! I drive the extra miles for his professional service, Beverly Hills is closer to me.