Sofia is amazing! Such a great advisor and has great communication throughout the service. Always a great experience thanks to Sofia. Thank you!
9/7/2023
Hazelle L. VERIFIED CUSTOMER
Chris was very helpful throughout the service process. Job well done!
9/7/2023
Cynthia T. VERIFIED CUSTOMER
Tony was awesome as usual.
9/7/2023
Hoan T. VERIFIED CUSTOMER
I am extremely happy with the service provided by Vanessa . She is a fantastic adviser.
9/7/2023
Valerie H. VERIFIED CUSTOMER
Excellent customer service. Wouldn’t trust any other dealer or service advisor. Tony is great!
9/7/2023
Zenaida D. VERIFIED CUSTOMER
satisfied
9/7/2023
Paula S. VERIFIED CUSTOMER
Great service team.
9/7/2023
Samer A. VERIFIED CUSTOMER
Dennis is a wonderful customer service rep. I recommend him for your future trips.
9/7/2023
Fortunato D. VERIFIED CUSTOMER
Concern was addressed and fixed. Great job a2nd customer service ????.
9/7/2023
Steven C. VERIFIED CUSTOMER
Timely and professional completion of the work to resolve the recall issue. Sofia was friendly and provided accurate information regarding my visit. Thank you Sofia. Well done to the team.
9/7/2023
Thomas B. VERIFIED CUSTOMER
Anthony was very clear and kept me updated constantly.
He was very clear and concise with the issues of the vehicle.
9/7/2023
Darrin T. VERIFIED CUSTOMER
Explain service well. On-time
9/7/2023
Mariafe S. VERIFIED CUSTOMER
I’ve been with Lexus of Valencia for a few years now and Edward i has been the best service consultant I have had. Always willing to work with my schedule and keeps me up to date on status.
9/7/2023
Holly T. VERIFIED CUSTOMER
Many thanks for an enjoyable experience today . Fast and accurate service with personal attention.
9/6/2023
John F. VERIFIED CUSTOMER
Personal, professional- good job!
9/6/2023
Shaquesha B. VERIFIED CUSTOMER
William was very nice he told step by step what was going on with my car it just was the best experience I had with having a service done being a woman and knowing that he was looking out for me not trying to take advantage of but I want u to know that William went above and beyond for me and I said thank u very much
9/6/2023
Jepril M. VERIFIED CUSTOMER
Want her to be my service advisor, she’s really knowledgeable on what she does.
9/6/2023
Carnesha B. VERIFIED CUSTOMER
He took the time to answer all of my questions including minor concerns. He confirmed for me that buying my Lexus was the right choice. Thank you
9/6/2023
Charla E. VERIFIED CUSTOMER
The service took a bit longer than usual, but I trust it was necessary.
9/6/2023
Joferrie F. VERIFIED CUSTOMER
Alfred did a wonderful job assisting our needs he constantly updates us with the status of our vehicle. He exceeded our expectations in regards to customer service. Thanks so much Alfred.