It took two and a half days to get "warranty approval" from Lexus to cover a tire that was clearly worn out. This is unacceptable. Recently I was at another Lexus dealership, and they did a full 25,000 mile servicing AND got tire warranty and replaced a tire within 5 hours.
10/26/2023
Marcia B. VERIFIED CUSTOMER
Please send me that estimate of my cars dollar value.
Thank you, Marcia B
10/26/2023
Yolanda G. VERIFIED CUSTOMER
Yes very satisfied with everything.
10/26/2023
Zaccardi, James. VERIFIED CUSTOMER
Good job tyler
10/26/2023
Deborah V. VERIFIED CUSTOMER
Ali was very professional & very nice! He made sure my car was ready when I needed it. I appreciated that.
10/26/2023
George S. VERIFIED CUSTOMER
I haven’t service this year. Sold car in December
10/26/2023
Jorge A. VERIFIED CUSTOMER
Quality service excellent personal.
10/26/2023
Deborah F. VERIFIED CUSTOMER
Helen ALWAYS provides excellent service! We request her every time we come to Crown Lexus. She’s very kind, helpful, and professional.
10/26/2023
Sondra L. VERIFIED CUSTOMER
She was knowledgeable & cheerful.
10/26/2023
Ana G. VERIFIED CUSTOMER
Thank you
10/26/2023
Amy W. VERIFIED CUSTOMER
David did a great job.
10/26/2023
Ton N. VERIFIED CUSTOMER
Excellent
10/26/2023
Lloyd K. VERIFIED CUSTOMER
The service was excellant.
10/26/2023
Ganesh B. VERIFIED CUSTOMER
Great
10/26/2023
Jeanette K. VERIFIED CUSTOMER
Bryan is the best! He is thorough with his explanations, straight-forward with his advice, and very kind and patient with his worried customers! Combine that with the excellent service crew at Lexus of Valencia, and I hesitate to ever take my car anywhere else!