Friendly and professional, helpfully answered any questions I had.
11/14/2023
Edith P. VERIFIED CUSTOMER
He did an excellent job,answering my husband question,and direct us to someone that knows the Lexus app.
Thank you
11/14/2023
Andrew T. VERIFIED CUSTOMER
Anthony Pastoral and both of the gentlemen working with Midway for rentals are exceptional
11/14/2023
Wanda J. VERIFIED CUSTOMER
Danny displayed exemplar customer service!!! He greeted me when I drove in and explained my previous and current needs for my car. He kept me informed in regards to my service for the day!!! Quality customer service from beginning to end!!!
11/14/2023
John K. VERIFIED CUSTOMER
Adam was professional and enjoyable to work with. Everyone at Metro Lexus was pleasant and helpful
11/14/2023
Charmaine P. VERIFIED CUSTOMER
I appreciate Tino ‘s friendly attitude and professionalism. He remembers me when I came in for service or have a problem with my car. He also keeps me updated on what is happening with my car
11/13/2023
Wendy R. VERIFIED CUSTOMER
Always very accommodating of my needs when taking care or providing maintenance of my vehicle.
11/13/2023
Gabriela O. VERIFIED CUSTOMER
Ali is always makes my process a great experience and it’s why I stay loyal to only coming to the Lexus van Nuys location. He always makes sure to go above and beyond. If I feel like a job wasn’t properly done he always double checks he’s just a great advisor and I only want and prefer to get derived by Ali!
11/13/2023
Rowena Y. VERIFIED CUSTOMER
Anthony was great as always and technicians.
Midway car rental are super nice and courteous
11/13/2023
Lorena G. VERIFIED CUSTOMER
Anthony is amazing. So kind & always takes good care of me & my car. Best service at Keyes lexus
11/13/2023
Lynette R. VERIFIED CUSTOMER
Bryan is the best of the best. I travel to Valencia from Universal City because of him. He is thorough, dependable and his customer service is worth making the drive. There are dozens of other places I could have my Lexus serviced that would be way more convenient but as long as Bryan is in Valencia, I’ll make the trip.
Lynette
11/13/2023
Nicholas L. VERIFIED CUSTOMER
Service was fantastic!
11/13/2023
Salvador M. VERIFIED CUSTOMER
Mr Robert is very profetional and good service advaisor
11/13/2023
Laura And. VERIFIED CUSTOMER
Alyssa was very helpful.
11/13/2023
Pamela V. VERIFIED CUSTOMER
Excellent service and follow-up!
11/12/2023
Timothy W. VERIFIED CUSTOMER
Mr Miller is always professional and approachable! I feel comfortable that my questions about my vehicle and service will be be answered.
11/12/2023
Optima Care. VERIFIED CUSTOMER
Thank you for your excellent service!
11/12/2023
Frank M. VERIFIED CUSTOMER
Service was great , thank you . I just wanted to give some feedback on my loaner vehicle. I was given a loaner and the floor mats still had the plastic on it , I understand that might be to prolong the life of the mats . I would really reconsider changing that process . My feet felt like they had oil on them and my feet were constantly slipping . It just reminded me of the whole floor mat fiasco.
11/12/2023
John B. VERIFIED CUSTOMER
Maryanne provided good customer service. A consummate LEXUS representative. The one thing I was unsure of though, 0were the mechanics able to figure out why the 'warning symbol' ?? was still showing as I drove off, after completion of 5k service, which I mentionedto be checked...there was no communication regarding this issue...if you can have them contact me for further clarification, greatly appreciated!