My husband and I bought our two cars from Lexus of Escondido. We drive one hour from South Bay to bring our cars for Service. Vanessa is pleasant, knowledgeable and listens to customers concerns. She is thorough and always answers my questions. I’m glad to know I can bring my cats and have her as my consultant.
Thank you Vanessa, I appreciate you more than you know!
Martha
1/19/2024
Kim H. VERIFIED CUSTOMER
As always the Lexus team ROCKS!
1/19/2024
Deissy M. VERIFIED CUSTOMER
It was perfect!
1/19/2024
Daryl T. VERIFIED CUSTOMER
If you don’t put the floor mats down, then at least put paper over the carpet.
1/19/2024
Michael R. VERIFIED CUSTOMER
Good work!!!
1/19/2024
Catherine K. VERIFIED CUSTOMER
Jeffery greeted me as soon as I arrived. He was aware of my vehicle service record and was polite. He showed me the damage caused by a pothole and suggested an alignment along with my covered service. I was happy with the service and was comfortable waiting for the car. We made an appointment for May to fit it in before my service contract expires. Job well done.
1/19/2024
Andrii V. VERIFIED CUSTOMER
We are very pleased with the service, everything was very quick and smooth. We were also very pleasantly surprised to receive the same Lexus that was getting fixed to drive while ours was getting fixed.
1/19/2024
Anthony W. VERIFIED CUSTOMER
Job well done
1/19/2024
Margaret A. VERIFIED CUSTOMER
Excellent service!
1/19/2024
Florita V. VERIFIED CUSTOMER
Calvin was very professional,attentive,accomodating and he make sure that I am very comfortable while waiting for my service. I am very pleased with his customer service and I commended him for a job well done .
1/18/2024
Chi W. VERIFIED CUSTOMER
Helen was great!! She’s able to get me a loaner vehicle while my car was being serviced. I am very happy with the whole experience!
1/18/2024
Alescia B. VERIFIED CUSTOMER
Thank you.
1/18/2024
Sharon M. VERIFIED CUSTOMER
Mark provided an excellent service at the initial and consequent visits. He was attentive, knowledgeable and very much concerned. However, the mechanic who did the oil change on my car, OVERFILLED the oil by half an inch above the 2nd line! Mark helped facilitate rectifying the situation the day after.
1/18/2024
Edith V. VERIFIED CUSTOMER
Thanks so much for your help
1/18/2024
Mary G. VERIFIED CUSTOMER
Bryan provided excellent service and was very helpful.
1/18/2024
Cathy F. VERIFIED CUSTOMER
Incredible service experience. Glad to be back in a Lexus after 15 yrs in a fleet vehicle Subaru outback.
1/18/2024
Noemi R. VERIFIED CUSTOMER
Alfred was great!
1/18/2024
Rodrigo R. VERIFIED CUSTOMER
Edward is very accommodating and helpful.
1/18/2024
Joy Anthony. VERIFIED CUSTOMER
Excellent service and all the people are very nice and helpful