Outstanding service from my advisor, Mr.Lee. He helped troubleshoot following my service when I couldn’t open my trunk when I got home.
2/14/2024
Stephen D. VERIFIED CUSTOMER
Tech indicated I had radiator leak. I declined $1000-ish repair. When I got home, I determined I needed a new radiator pressure cap.
Service on my tire issue was excellent.
2/14/2024
Robert H. VERIFIED CUSTOMER
Completely satisfied with Tyler’s assistance as always.
2/14/2024
Eric A. VERIFIED CUSTOMER
Great service, Dennis is hands down the best advisor! I will definitely be bringing back all of my Lexus vehicles to him. Crown Lexus always takes care of me. Courtesy wash was good to made my nx300 look new again, thanks again!
2/14/2024
Christopher C. VERIFIED CUSTOMER
Would definitely recommend Lexus, awesome service team!
2/14/2024
Jana W. VERIFIED CUSTOMER
Great friendly service, thank you!
2/14/2024
Shasta G. VERIFIED CUSTOMER
Sofia was great!
2/14/2024
Fredenburg Revocable. VERIFIED CUSTOMER
Well done
2/14/2024
Vonda G. VERIFIED CUSTOMER
Anthony is a pleasure to work with! He is knowledgeable and professional. He always makes sure I'm well taken care of.
2/14/2024
Steven B. VERIFIED CUSTOMER
Helen provided excellent customer service!! I gave her 10+ stars!
Crown Lexus has the absolute best service department in every way that is why my family only owns Lexus for over 20 years.
The best customer service OVERALL !!
Thank you Helen for your kindness, professionalism, and knowledge and for making this experience so pleasant, seamless and enjoyable
2/14/2024
Joanne H. VERIFIED CUSTOMER
I came in without an appointment, and Alfred took good care of me! He answered all my questions, and my car was done in an hour. Excellent customer service!
2/14/2024
Mary J. VERIFIED CUSTOMER
My service writer Alyssa was so much help. She did a great job!!
2/14/2024
Herminigildo T. VERIFIED CUSTOMER
None
2/14/2024
Virginia M. VERIFIED CUSTOMER
Professional and thorough.
2/14/2024
Avilov D. VERIFIED CUSTOMER
Thank You, Lexus Team... I truly appreciate Dennis for all his expertise and excellent service that he provided! I am extremely satisfied! Thanks again!
2/14/2024
Peter M. VERIFIED CUSTOMER
Great service from Vince!!
2/14/2024
Va F. VERIFIED CUSTOMER
I always like to bring car there because I love the service.
2/14/2024
Connie S. VERIFIED CUSTOMER
I always request Helen. Appreciate her efficient and friendly service.
2/14/2024
John Z. VERIFIED CUSTOMER
We trust our Lexus being serviced by Escondido Lexus! We appreciate you guys keeping our car running. Thank you!
2/14/2024
Yejin K. VERIFIED CUSTOMER
Kristina was so kind and every members are helpful. Thank you.