Cassie was professional and explained my vehicle needs clearly.
2/15/2024
Sharon S. VERIFIED CUSTOMER
Ian is a great customer service representative! He’s always thorough and easy to talk to!
2/15/2024
Mitchell S. VERIFIED CUSTOMER
Way service ever
2/15/2024
Leroy G. VERIFIED CUSTOMER
Very satisfied with the service. Darryl was completely great with keeping me informed.
2/15/2024
Marisha M. VERIFIED CUSTOMER
Mr.Darryl is always caring and honest with me about everything thank you
2/15/2024
Carol C. VERIFIED CUSTOMER
Jeffrey is always very thorough and that’s what I like. He always helps me out with decisions and he’s just an all-around good guy. When I picked up my car I needed new my phone synced to my car and Cassie said it would be no problem, she was so helpful. She came out and zip zip she had it completed. She was a super nice and friendly gal
Thanks to Jeff, Cassie and Metro Lexus!??
2/15/2024
Michael M. VERIFIED CUSTOMER
The service is always great!!! Amy is great too!
2/15/2024
Stella Y. VERIFIED CUSTOMER
She got the job fast and got me updated in a real time. She explained all the jobs done in detail to me.
2/15/2024
Harold B. VERIFIED CUSTOMER
Your team was very professional.
2/14/2024
Maria M. VERIFIED CUSTOMER
Iam very satisfied with the service!
2/14/2024
Kristine K. VERIFIED CUSTOMER
Bryan is a great representative of your brand. A true professional! Thank you.
2/14/2024
Marquez W. VERIFIED CUSTOMER
Paige was awesome
2/14/2024
John F. VERIFIED CUSTOMER
One question turned into a comments request and notification of receiving another survey!
2/14/2024
Joseph S. VERIFIED CUSTOMER
Professional work thank you
2/14/2024
George J. VERIFIED CUSTOMER
Thanks for the “loner NX”. When I returned it I pointed out to Tyler that the AC temp had been turned up to 85 degrees.when I received it.
That was not Tyler’s fault, but I suggested that the people who administer the loners should maybe make sure that the customer understands how to handle the controls on the car.
Mine is 9 years old so there are a number of differences between my TX and the new NX.
Tyler did a great job of handling the Service aspect.
2/14/2024
Echols Family. VERIFIED CUSTOMER
Javier is a great represent of the excellence that is the Lexus team. He always takes such good care of me when my car is in for service.
2/14/2024
Elaine B. VERIFIED CUSTOMER
Dennis my Service Advisor was fantastic!
2/14/2024
Albert S. VERIFIED CUSTOMER
Anthony Pastoral is knowledgable, efficient, and easy to work with. My RX350 service was explained and carried out as we discussed. Thank you.