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Real Reviews from VERIFIED CUSTOMERS
Clyde P. VERIFIED CUSTOMER
Amy is great
3/6/2024
Gregory A. VERIFIED CUSTOMER
The best service
3/6/2024
Walter W. VERIFIED CUSTOMER
Professional Customer Service
3/6/2024
Halle T. VERIFIED CUSTOMER
I will only work with Jeff Miller that is how good his service is!
3/6/2024
Samuel R. VERIFIED CUSTOMER
Thanks
3/6/2024
Burnistine P. VERIFIED CUSTOMER
Always a pleasure working with Mr. Tomas Tovar.
3/6/2024
Debra B. VERIFIED CUSTOMER
The service was great. I dropped off my car around 1pm and Darryl handle everything immediately even though I was 30 minutes early. I made arrangements for the shuttle to take me to my medical appointment at 3 but Darryl thought ahead and had a loaner car waiting for me. I am so thankful that he made that happen. I thankful that he went took extra time to make sure I had everything I needed.
3/6/2024
Lynette Y. VERIFIED CUSTOMER
Lexus of LV is great! Thanks for the quick, fast service! You guys rock ????
3/5/2024
Andrew F. VERIFIED CUSTOMER
Great job
3/5/2024
Teresa C. VERIFIED CUSTOMER
Check in was confusing. I was standing outside waiting for the agent that was assigned to my car. After about 10-15 minutes waiting and no one giving me any feedback or reassurance that I was not waiting in vain, I went inside to sit down still no one came around. I thought I had better go outside again. I saw some one at my car and waited to speak to him but he decided to go and assist some one who had arrived well after me. I managed to get the agents attention and told him which car was mine. He had helped me on my 5000 mile visit and I asked him about notes he had promised to include about condensation in my rear brake lights. He hadn’t made those notes. : ( I told him I would be waiting for my car. He said it would be a long wait and that I could get a loaner. I am new to this dealership so I do not know the procedure for getting a loaner he just handed me the paper work and did not direct me to where I would go to get a loaner. I waited nearly three hours and some of the inspection points were not taken care of. I hope I get better service for my 10,000 mile service.
3/5/2024
Shaila O. VERIFIED CUSTOMER
David was terrific!
3/5/2024
Enrique B. VERIFIED CUSTOMER
Scott, has been my service advisor for many years and he has always been very supportive and helpful with my Lexus needs. I trust Scott and I’m grateful for his knowledge, kindness and honesty.
3/5/2024
Roxanne P. VERIFIED CUSTOMER
Thanks
3/5/2024
Lavin M. VERIFIED CUSTOMER
The service personnel George was so helpful and polite.. explained everything that my vehicle needed.. Would love to have him again as my front dest service person
3/5/2024
Rosa D. VERIFIED CUSTOMER
Great
3/5/2024
Giovanni V. VERIFIED CUSTOMER
He provided great customer service!! Especially when I needed it. Give him a raise!
3/5/2024
Alice Y. VERIFIED CUSTOMER
????????
3/5/2024
Cassandra S. VERIFIED CUSTOMER
Thank you so much to Edward Simeon. He provided excellent customer service to me. He is very professional and knowledgeable. Great asset to have to the team. Edward have been my service provider on many time I come into service I only want to request to deal with him. Thanks again and give this amazing man an award and a raise.
3/5/2024
Julie M. VERIFIED CUSTOMER
The service technicians didn’t balance the tires air pressure after putting one new tire on so the air pressure was lol sided. However, Vahaggan went above and beyond to ensure he personally fixed it.
3/5/2024
Ravi R. VERIFIED CUSTOMER
Calvin is very professional, courteous and friendly . He answered all our questions .
3/5/2024