Labor cost is unreasonably high. Diagnosis cost should be included in the maintenance service cost. The online appointment scheduling can be improved as my submitted comments were not seen.
3/12/2024
Mary H. VERIFIED CUSTOMER
Wonderful service
Thanks
3/12/2024
Russell M. VERIFIED CUSTOMER
Tyler did a great job - ery professional !
3/12/2024
Karen S. VERIFIED CUSTOMER
She personally let me know when my car was ready because I have issues with my phone.
3/12/2024
Valerie M. VERIFIED CUSTOMER
Joel is always pleasant and thorough. He is such an asset to your company.!
3/12/2024
Tomi P. VERIFIED CUSTOMER
I honestly don’t notice any difference in my brakes. In fact, my brakes still squeaked when I pulled out of my driveway
3/12/2024
The Pat. VERIFIED CUSTOMER
Excellent service as usual
3/12/2024
Gloria R. VERIFIED CUSTOMER
Mark Gray went through and explained what my car needed
Very informative it was a pleasure meeting with him.
3/12/2024
Joseph A. VERIFIED CUSTOMER
Dennis was terrific as he was extremely friendly, helpful and kept me apprised of progress throughout the day. Unfortunately the service cost more than I had hoped but it also fixed some ongoing issues and is now performing perfectly.
3/12/2024
Diane B. VERIFIED CUSTOMER
Everything was handled professional and I was kept informed of the status of my car by Ian.
3/12/2024
Thomas D. VERIFIED CUSTOMER
Very well done
3/12/2024
Janet Y. VERIFIED CUSTOMER
Jeff is great. Always helpful
3/11/2024
Maureen F. VERIFIED CUSTOMER
Great service
3/11/2024
Terence B. VERIFIED CUSTOMER
Top service. Amy should be commended for her courtesy resulting in a satisfied/returning customer.
3/11/2024
Rita A. VERIFIED CUSTOMER
Courteous, timely work, always a good experience…
3/11/2024
Ricky T. VERIFIED CUSTOMER
She is amazing, prompt, responsive, professional, and kind
3/11/2024
Brenda D. VERIFIED CUSTOMER
Thanks
3/11/2024
Susan D. VERIFIED CUSTOMER
Service as usual was great. Never a problem. Very professional. This was the first time (my 3rd Lexus) I felt the cost was pretty high.