Roberto provided excellent customer service - prompt, polite & courteous. It was a pleasure to work with him.
2/17/2026
Randal S. VERIFIED CUSTOMER
Kimberly in Service Dept was wonderful.
Appreciated her kindness & great customer service support throughout the episode.
It’s the great Lexus Team that makes me so appreciative of Lexus of Omaha.
Thank You Kimberly & Cory
2/17/2026
Vianey R. VERIFIED CUSTOMER
Great customer service. Very happy with yesterday’s visit.
2/17/2026
Desiree P. VERIFIED CUSTOMER
The staff at Crown Lexus go above and beyond to be accommodating. We were stuck there with foul weather while our car was being serviced. They made sure my 2 little kids had snacks, chargers for their tablets and let them play/pretend as salespeople. They got me a coffee from the back staff area when the customer coffee machine was out of order. Servicing a Lexus is pricey but they make you feel comfortable while you wait.
2/17/2026
Anthony P. VERIFIED CUSTOMER
Thank you for your excellent service
2/17/2026
Rose M. VERIFIED CUSTOMER
It was a holiday and the weather was bad but the time spent getting my vehicle serviced was a complete surprise. I was there between 3 and 4 hours. I hope going forward, the time is the same or less getting my vehicle serviced. The service advisor, Jake, was courteous and professional
and met my service needs.
2/17/2026
Jaylen C. VERIFIED CUSTOMER
Gerardo was good at communicating what was going on with my car and pickup was fast and easy.
2/17/2026
Karen J. VERIFIED CUSTOMER
The tires appeared with no rotation, and the lender car was very dirty, trash dog hair mud food
2/17/2026
Giselle A. VERIFIED CUSTOMER
Robert Melendez was welcoming and great to work with. The early morning apportionment felt easy, especially since he took time arrange my uber ride home during the service. This was my first time getting my car serviced at crown Lexus and plan to continue services there. The inspection was thorough and i appreciated the ease of everything.
2/17/2026
Christina M. VERIFIED CUSTOMER
Excellent customer service and great service waiting area
2/17/2026
Kang L. VERIFIED CUSTOMER
Thank you for your help
2/17/2026
Elizabeth D. VERIFIED CUSTOMER
He was helpful and friendly.. Worked with Billy before and had no problems or complaints.
2/17/2026
Mary P. VERIFIED CUSTOMER
Jennifer is an excellent representative. She reminded me that I need to have my oil changed which I appreciate. Thank you Jennifer!
2/17/2026
Justin L. VERIFIED CUSTOMER
Amazing guy! Very personable and professional. Even though today was a short interaction with Robert, he made sure I was well taken care of. I will be looking foward to reaching out to Robert for future services with my Lexus vehicle!
2/17/2026
Zain R. VERIFIED CUSTOMER
Elijah provided excellent service as my time was valued.
2/17/2026
Erika C. VERIFIED CUSTOMER
Alejo is the best !!!!!! Keyes is very lucky to have someone like him. Great service all the time. Thank you Alejo.
2/17/2026
Tonja S. VERIFIED CUSTOMER
Helen’s the best!
2/17/2026
Jinna R. VERIFIED CUSTOMER
I dont have problems everytime i request schedule for my car maintenance. Staff are so professional and courteous. I always go to Javier. He is good as a service consultant. He explained well status of my car and answered my questions. He’s honest.
2/17/2026
Norman B. VERIFIED CUSTOMER
the service I receive at Lexus of Las Vegas has always been good.