He is very friendly and explained the workflow and were able to complete my service prior to the estimated time
3/10/2026
Barry M. VERIFIED CUSTOMER
Informative and very timely
3/10/2026
Lauren Anne. VERIFIED CUSTOMER
Great service by Taha!! He went above and beyond - appreciate his care, kindness and efficiency. He was so helpful and explained things clearly. Thank you Taha!
3/10/2026
Deborah H. VERIFIED CUSTOMER
Tony is a wonderful service representative, we drive from Alhambra to have our service in Ontario because of Tony!
3/10/2026
Terri T. VERIFIED CUSTOMER
Always excellent customer service from Jeff Miller.
I didn't mention this concern to Jeff, there was salt from past winter's weather, usually one the gentlemen remove it for me. Did this change with the change of hands?
3/10/2026
Sheryl M. VERIFIED CUSTOMER
Art is very attentive and seeks to do what is best for the customer.
3/10/2026
Derek R. VERIFIED CUSTOMER
I’m always satisfied reading Omar Maeda performance at his job! Professional, respectful behavior and attitude! Always smiling and humble! And He was always updated to me and keeps informing me while I am waiting my car in service.
JM LEXUS should have those kind personality liked Omar Maeda.
3/10/2026
Bernard C. VERIFIED CUSTOMER
Christian was always helpful and very accommodating.He ensure that customer are satisfied to his service. He has very good customer service,thats why Im always going back to him for any lexus services.
3/10/2026
Regina A. VERIFIED CUSTOMER
Faustino Ruiz is always very helpful and listens to my questions and concerns. I appreciate his kindness.
3/10/2026
David P. VERIFIED CUSTOMER
The work done was exceptional! The car looks brand new even down to the new car smell! We are very impressed with the quality of work!
3/10/2026
Patricia P. VERIFIED CUSTOMER
He was very thorough , going service needed on my vehicle.
3/10/2026
Samm L. VERIFIED CUSTOMER
Bill is always the best! He makes my service appointments a breeze.
3/10/2026
Ymelda A. VERIFIED CUSTOMER
Kay Arlene and team well Appreciated your service.
3/10/2026
Sergio L. VERIFIED CUSTOMER
Helen was awesome thank you very much
3/10/2026
Danielle M. VERIFIED CUSTOMER
Sam was helpful and friendly! I don’t like feeling as if I get taken advantage of when it comes to servicing my car and Sam made me feel comfortable and relaxed. The service here is much better than north Miami. They need to get better training.
3/10/2026
Tiffany K. VERIFIED CUSTOMER
Amazing service as always here!
3/10/2026
Laura R. VERIFIED CUSTOMER
Adi had eveything handled from he moment I pulled in he garage. He greeted me, had a loaner car for me and showed me how to operate it (similar to mine). He said he would call and I could come back any time for the car, and that they would clean it. The job was done quickly and he had my car back to me within hours. Fabulous service always at Lexus of Omaha!
3/10/2026
Charles D. VERIFIED CUSTOMER
Whole service dept is awesome, goes above and beyond. A special thank you to Geraldo for taking care of me.
3/10/2026
Jim B. VERIFIED CUSTOMER
Cory always does an outstanding job and communicates exceptionally well.
Jim
3/10/2026
Diana S. VERIFIED CUSTOMER
Since Lexus installed my new windshield wipers and saw they didn’t work as they should, theres absolutely no reason they didn’t replace them today WITHOUT THE MANAGERS APPROVAL! That’s inexcusable and no way should I have to make another appointment and bring my vehicle back! It should have been taken care of today!!!