Randy was Amazing he knows how to do that job thanks Randy
3/11/2026
Sallie C. VERIFIED CUSTOMER
I enjoyed working with Vince Camuno and Christina service techs.
3/11/2026
Eric K. VERIFIED CUSTOMER
Roberto is very personable and a pleasure to work with. He is patient, polite, thoughtful, and accommodating. Very grateful for his help today!
3/11/2026
Julia C. VERIFIED CUSTOMER
Vy was awesome! Very patient, courteous and knowledgeable!
3/11/2026
Beverly P. VERIFIED CUSTOMER
This was my first service appointment with my Lexus and Joseph was the perfect service advisor. He explained everything in detail . I think we are going to have a great working relationship..
3/11/2026
Charlene M. VERIFIED CUSTOMER
MJ was friendly and assured me with all my needs.
3/11/2026
Norman T. VERIFIED CUSTOMER
Ernesto was great. However, I was very disappointed when I called to make my appointment to learn that the service option for pick up and delivery was not available until May. That option was one of the reasons I purchased the Lexus to begin with. Being unavailable till May is the same as not being available at all anymore.
3/11/2026
Norma M. VERIFIED CUSTOMER
El Cajon Lexus staff has always provided me with the best service. From beginning to end customer service is on point. Today I had several questions and assistance needed and the staff went above and beyond expectations.
Thank you so much!
3/11/2026
Yunsok K. VERIFIED CUSTOMER
I am not completely satisfied with my recent experience with your service. I never met the service advisor who coordinated this service installing a dash cam and adjusting the car's cargo door opening height. The door should be readjusted when I get a chance to take it back. The car wasn't washed and the interior had strong body order like smell. I had never experience bad order in my car from any of my Lexus I had serviced from here.
The tech advisor who patiently explained and answered all my question was wonderful. I was completely satisfied with his assistance. Thank you.
3/11/2026
Arnold D. VERIFIED CUSTOMER
Randy and Chris were professional and kind but unfortunately, the detail service ruined my wrap and "nx300" emblem. I need to now pay to get it wrapped again and buy a new emblem.
3/11/2026
Sarah M. VERIFIED CUSTOMER
Bill Horvat was an exceptional help and very attentive. I really appreciate his helping hand.
3/11/2026
Luis G. VERIFIED CUSTOMER
Glad to be in the Lexus family .
3/11/2026
Vanessa T. VERIFIED CUSTOMER
Chris was a pleasure to work with.
3/11/2026
Ana N. VERIFIED CUSTOMER
Thank you for excellent service on my car! I really appreciate the prompt work and the friendly staff. My car is doing well. Till the next service.
3/11/2026
Shruthi R. VERIFIED CUSTOMER
Thanks to Ms. Jennifer Carrasco for the exceptional service????????
3/11/2026
Melvin H. VERIFIED CUSTOMER
Great service
3/11/2026
Phong N. VERIFIED CUSTOMER
Great service !
3/11/2026
Fay S. VERIFIED CUSTOMER
Very good service always with Faustino. He’s very personable and definitely takes great care to provide the best customer service.