Kay is awesome she goes out and beyond. I love having her as my consultant.
3/12/2026
Peter D. VERIFIED CUSTOMER
This visit was the first time I saw Helen Kassel in three years. Just like before, she is very professional, courteous, and thoughtful. She did her best to find coupons to reduce my overall expenditure for a very expensive service visit.
3/12/2026
Deepak K. VERIFIED CUSTOMER
Helen was the best.
3/12/2026
Denise A. VERIFIED CUSTOMER
Very helpful and kind
3/12/2026
Kathleen H. VERIFIED CUSTOMER
Ali was very helpful and I was happy with my experience.
3/12/2026
Roberto L. VERIFIED CUSTOMER
Arturo Gonzalez is very professional and his customer service is amazing!!!
3/12/2026
Tom D. VERIFIED CUSTOMER
Excellent
3/12/2026
Lisa P. VERIFIED CUSTOMER
He’s the best customer service person I’ve worked with in the department and I’ve been going there for 5+ years.
3/12/2026
Constance H. VERIFIED CUSTOMER
Robert was very helpful and professional and explained a multicar inspection was apart of service I would receive, though only car in for a recall. Very professional.
3/12/2026
LORETTA W. VERIFIED CUSTOMER
Customer service is outstanding. Everyone is very knowledgeable and kind. They are always ready to assist with a smile.Thank you.
3/12/2026
Sulema J. VERIFIED CUSTOMER
Staff were kind and efficient. I appreciated the communication.
3/12/2026
Fermin A. VERIFIED CUSTOMER
Very professional service, wouldn't go anywhere else.
3/12/2026
Richard Z. VERIFIED CUSTOMER
Thanks for your help.
3/12/2026
James F. VERIFIED CUSTOMER
Gerardo was courteous and explained that Lexus of Omaha replaced the battery in our 2009 RX350 at no charge because it did not pass all of the tests that the battery was subjected to. We appreciate the fact that the dealer did not argue about replacement because the battery was only 4-5 months old when it failed to start the car.
3/12/2026
Angela S. VERIFIED CUSTOMER
The $69 dollar wash was not worth it. Windows were smudged tailgate still had dirt, so did both running boards and middle section between the two front seats had crumbs and coffee. It was there from 9am on and I know it was at the end of the day, but I expected more. Everything else was great as usual.
3/12/2026
Stacey N. VERIFIED CUSTOMER
Sean is great. He always goes above and beyond.
3/12/2026
Regina L. VERIFIED CUSTOMER
Prompt …. Courteous ….. Clearly explained the work that was done
3/12/2026
Marvin O. VERIFIED CUSTOMER
Great service from Xavier
3/12/2026
Nathaniel L. VERIFIED CUSTOMER
Excellent service! Omar is great and explains everything very well. He is easy to work with!