Joe is very communicative and honest. He kept us updated through the entire process. He’s very comfortable to talk with, very insightful, and knowledgeable. He’s worth making your appointment with.
3/9/2026
Belinda P. VERIFIED CUSTOMER
Maria was fantastic. She was friendly and professional. I will be requesting her every time moving forward.
3/9/2026
Steven M. VERIFIED CUSTOMER
After convincing management that the damage was pre my owning the vehicle I am satisfied
3/9/2026
Oscar P. VERIFIED CUSTOMER
was able to work with me on all aspects of the experience. While it was a bit spendy, he was able to take some of the sting out with his professional demeanor and excellent communication. Both my wife and I are big fans of JM Lexus and we are now fans of Mj as well. I will be seeking Mj out for all our future Lexus needs.
3/9/2026
Allen F. VERIFIED CUSTOMER
Very satisfied.
3/9/2026
George P. VERIFIED CUSTOMER
Very happy with the service. Jeff Miller does an excellent job in communicating what needs to be done and follows through with excellent customer service.
3/9/2026
Brittany R. VERIFIED CUSTOMER
I love dealing with Justin. He’s very straight to the point and very accommodating when it came to entering my questions and needs.
3/9/2026
Wilhelmina G. VERIFIED CUSTOMER
They did not reset maintenance schedule- still old sticker on window and reminder comes up to have the car serviced - otherwise very little needed to be done - correct the mistakes from last repairs, tire rotation and diagnose that I needed a new window fluid pump
3/9/2026
Sherry L. VERIFIED CUSTOMER
Wanted to inquire if cars are still washed as part of service?
Also, maintenance should remove the number tag before delivering the customers car.
All else good!
3/9/2026
Leesa G. VERIFIED CUSTOMER
Tony is great!
3/9/2026
Wendy N. VERIFIED CUSTOMER
Robert Melendez was very professional and he helped me get my car services for my Lexus RC 350 on the specific day that I needed maintenance. He got me in quick and I even got a complementary wash which was very nice
3/9/2026
Gary L. VERIFIED CUSTOMER
Very professional and knowledgeable
3/9/2026
Trisha T. VERIFIED CUSTOMER
Parts were left on my passenger side floor
3/9/2026
Jeanne-Maria E. VERIFIED CUSTOMER
Service rep. friendly & provided good customer service. He did not keep me waiting. Thank
3/9/2026
Ricardo M. VERIFIED CUSTOMER
Service advisor was very helpful. I appreciated all his help.
3/9/2026
Martin G. VERIFIED CUSTOMER
Informative and friendly.
3/9/2026
Amanda C. VERIFIED CUSTOMER
The entire process went very smoothly…thank you!
3/9/2026
Ivonne P. VERIFIED CUSTOMER
Great service.True professional.
3/9/2026
George B. VERIFIED CUSTOMER
The customer service was excellent and I was kept informed the entire process. Very happy with the service I received.