The entire Lexus experience has been amazing! From original purchase in Oct 2016, to my regular service appts ONLY with Vahagan (he is THE BEST) is always a 10! I will be a forever Lexus owner. Seriously..:every Lexus personnel from the valet who takes your car in on the service drive, to the waiting area, to the thorough convo w/V on the service plan &!expected price, to quality repairs, to closing of the service itself…100% top notch! TY LEXUS…and Vahagan! It’s no wonder he’s won so many awards in his 19 years as your employee! ????
2/1/2025
Howie X. VERIFIED CUSTOMER
Thank you Kristina Duvall, you are always taking good care of your clients .
2/1/2025
Bill H. VERIFIED CUSTOMER
Fantastic customer service. Molly was extremely friendly and helpful each time I called, and Nicholas Taylor kept me informed and answered my questions to resolve the problem. Having a Lexus driver come to our house, 110 miles away from Omaha, pick up the vehicle and take it back saved me at least six hours of time!
2/1/2025
Diane B. VERIFIED CUSTOMER
Alex Uribe did a great job of assisting me with my vehicle service. The new facility in El Cajon is beautiful! I give n A+ to the whole team.
2/1/2025
Aldrin C. VERIFIED CUSTOMER
Edward is always great!
2/1/2025
Michael D. VERIFIED CUSTOMER
The maintenance was performed on time as scheduled and the car was returned very clean with a thorough explanation of the services performed.
2/1/2025
Kellie B. VERIFIED CUSTOMER
Chris I always provides great customer service. He is friendly and knowledgeable. He makes suggestions but is never pushy. He often offers a loaner vehicle which is such a nice extra. I will always request Chris as my service advisor.
2/1/2025
Mary M. VERIFIED CUSTOMER
As always all personnel pleasant.
Job done in a timely fashion
2/1/2025
Margaret D. VERIFIED CUSTOMER
He was very professional and courteous! Enjoyed working with him!
2/1/2025
Philbert M. VERIFIED CUSTOMER
It was a great experience ,
2/1/2025
John M. VERIFIED CUSTOMER
Always receive fast professional service.
2/1/2025
Chhon S. VERIFIED CUSTOMER
Your team is always great. Thank you
2/1/2025
Patricia R. VERIFIED CUSTOMER
Excellent service!
2/1/2025
Kacy S. VERIFIED CUSTOMER
Justin was great!
2/1/2025
Ann E. VERIFIED CUSTOMER
Service was great!
2/1/2025
Marcilyn J. VERIFIED CUSTOMER
Tony always takes care of me! He is the absolute best and I appreciate all he does to get my car serviced at Lexus!
2/1/2025
Dominga V. VERIFIED CUSTOMER
Christian Sanchez was very helpful. Thank you for all the help and advice
2/1/2025
Erin F. VERIFIED CUSTOMER
Alex is personable and helpful. I appreciated the fine level of service.
2/1/2025
Annie H. VERIFIED CUSTOMER
I was given wrong information about how long it would take to get my car fixed from a rep, and Joe was able to assist and rectifying the situation