Lexus Monogram Service

Adrian was very caring and showed us he was really trying to get our vehicle into service the service. He continued.to keep us informed of the status of our vehicle. He seems to be a great asset to your company.

Excellent service

Always appreciate the professionalism at Lexus.

Cory is a true professional. He delivered great service in a timely manner. Great job Cory!

Thank you!

Ivan is an excellent service representative. Service is more important than the vehicle I drive.

Gerardo is pleasant and helpful and a joy to work with always. All personnel are helpful and polite and of service. I am happy to work with Lexus..

They fixed both of my major concerns. Thanks

Tomas has always been a pleasure to work with and he always seems to do whatever he can to make sure the repairs are done properly, no matter the difficulty of the repair to be made. This is very much appreciated by me.

We buy Lexus primarily because of the great service in Omaha NE. Thank you so much

Ken was very pleasant to deal with, and very adept in his craft. Excellent customer service

This was our first experience with Lexus of Omaha and we were treated very well!

Every visit since I purchased my vehicle, including the day I made the purchase, has been a positive experience. The staff is great. It’s always a pleasure to bring my vehicle in for service.

My wife and I owned Honda's for years with little care save for normal maintenance. My wife still has her car going strong since we bought it new in 2010. My Honda was going on 175,000 miles until it was stolen. We have had virtually zero costs save for normal wear and tear type repairs (batteries, tires, etc) When my car was stolen I wanted to "upgrade" to a more premium type vehicle and thought Lexus (Toyota) would be a good choice as I was told they are also low maintenance vehicles. I soon discovered how untrue this was having now had three major issues with my IS 350 before reaching 100K miles. I knew going in that premium cars generally have higher repair costs and also I am aware that driving a 100K miles a lot ca happen to any car. Still, I am greatly disappointed that my Lexus has surpassed all cars my wife and I have owned combined in repair costs! I would like to say that your service and the service department are excellent and the service is way above average and my experience with my vehicle is no vindication on them. My wife and I are going to be looking for new cars for each of us but sadly I cannot say that we will likely consider Lexus for our next purchase based on the frequency of repairs and problems I have experienced with my first Lexus Vehicle. Thank you Ken

Thomas was amazing as always

Nothing but the best !

Always 5 star service !!

Everything went fine from start to finish. A fine job by Larry and the service department.

He communicated so well…And was patient with me

Jeffrey Miller has always been an excellent technician !