Anthony is always a pleasure to work with; thank you for the amazing service.
Tiffany Blackwell
2/10/2025
Sonia Z. VERIFIED CUSTOMER
Great Service as always!
2/10/2025
Shauna R. VERIFIED CUSTOMER
He was great. Very helpful. I was stressing out and he help me stay clam..everything worked out great. His very knowledgeable and respectful.
I.love coming in to visit.
Shauna R
2/10/2025
Russell L. VERIFIED CUSTOMER
Jeffrey was great and really helpful. Car was done earlier than promised.
2/10/2025
David G. VERIFIED CUSTOMER
He is the best
2/10/2025
Charles M. VERIFIED CUSTOMER
I've been very satisfied with your service.Moreover, your outstanding courtesy around your clients is absolutely the most comforting and contagious. Please keep it up.
2/10/2025
Marci F. VERIFIED CUSTOMER
I’ve already sent an email to my salesperson Dany at the dealership but to summarize, I felt disregarded and disrespected. I was not communicated to with honesty or integrity and I’m not intending to return here unless I am made aware of changes.
2/10/2025
Miguel R. VERIFIED CUSTOMER
I really appreciate Alejo Morales , he explained everything about my car, he was very helpful thank
2/10/2025
Marvin Engineering. VERIFIED CUSTOMER
I have always been satisfied with the service that I have received at keys Lexus van Nuys for over a decade and it is one of the reasons that I continue to maintain my loyalty of service to the Van Nuys location. In recent years, I have had excellent service from Bill Horvat. He is extremely patient and accommodating while also being transparent. He knows what’s happening in operations and is always available to provide technical explanations..
2/10/2025
Noe E. VERIFIED CUSTOMER
Taylor Mackin has an outstanding customer service.
2/10/2025
Aaron W. VERIFIED CUSTOMER
Alyssa White was phenomenal. She was very well-versed in the services that I needed as well as a plan for future services, she was awesome. Her customer service was second to none. She was very welcoming, and I felt like I as well as my car were handled with care. I will continue to Lexus of Ontario as my car service provider and I will continue to have Alyssa White be my service advisor . Great customer service is the reason why I continue to come back. Thank you Alyssa.
2/10/2025
Erick G. VERIFIED CUSTOMER
Bill consistently provides outstanding service, demonstrating exceptional knowledge and a willingness to assist at all times. Will continue to request him for future services.
2/10/2025
Kari K. VERIFIED CUSTOMER
Unfortunately when my car was returned, it wasn’t washed. It was a noon appointment so I could see why it might not get washed - just as little bit of a bummer. Appreciated that they could fix the issue in the car itself in the short time frame, so that was great.
2/10/2025
Tiffany M. VERIFIED CUSTOMER
Ali and Jake were great!
2/10/2025
Linda Renee. VERIFIED CUSTOMER
Waited over 2 hours for my service.
2/10/2025
Mia O. VERIFIED CUSTOMER
Elda was very professional, efficient, and personable! I will definitely be asking for Elda every time I come in!
2/10/2025
Theresa H. VERIFIED CUSTOMER
Tyler is always extremely helpful and professional.
2/10/2025
Timothy J. VERIFIED CUSTOMER
Awesome! Thanks for being Great!! We are so excited to be part of the Lexus family!!