Vince is always so helpful and professional.
Caesar is always ready to take care of the customer.
3/25/2026
Arnel M. VERIFIED CUSTOMER
Jesse is the man! He always makes my experience pleasant!
3/25/2026
Rena O. VERIFIED CUSTOMER
Excellent customer service; clear communication and follow up. Very pleased to have met him. Thank you
3/25/2026
Araceli C. VERIFIED CUSTOMER
Great service! And Jesse did a wonderful job explaining everything!
3/25/2026
Mustapha B. VERIFIED CUSTOMER
I appreciate the excellent service.
3/25/2026
Elizabeth D. VERIFIED CUSTOMER
For a decade and a half Carlos Nunez took care of my husband and I by taking care of our Lexus hybrid. Omar was just as personable, concerned, attentive to detail, and efficient as Carlos. Comparing Omar to Carlos is about the highest compliment I could pay anyone. JM Lexus, thank you for hiring such wonderful people.
3/25/2026
Guillermo R. VERIFIED CUSTOMER
Maria Navarro was very very helpful The best that I seen at crown Lexus very professional
3/25/2026
Valerie T. VERIFIED CUSTOMER
I am satisfied with my car service.
3/25/2026
Linda B. VERIFIED CUSTOMER
Thank you for the service work done today Also for the professionalism the Lexus dealership presents to its customers look forward to any surveys sent to us so that we can acknowledge Jesse. Our service advisor for his kindness and professionalism.
3/25/2026
Gregory A. VERIFIED CUSTOMER
We are excited that you were completely satisfied with your recent service experience with Faustino Ruiz. You should receive a survey in the next couple of days from the manufacturer, we would appreciate your additional feedback on a job well done. Thank you!
3/25/2026
Karen M. VERIFIED CUSTOMER
I called to see if I could bring my car in earlier than 3 ( my appt time) . Girl said yes. I arrived at 20 till 3 and did not get out till 5:20. Too long to wait for what I had done. I was the last customer to leave even though many came in after me. I was not offered a ride home and should have been for that long of wait.
3/25/2026
Emily V. VERIFIED CUSTOMER
Tony was excellent as he always is. I am always comfortable with our conversation regarding our GX460. Glendale is not convenient to me but I drive there specifically because of the trust I have in Tony. He’s the best!
3/25/2026
Larry M. VERIFIED CUSTOMER
Absolutely will
3/25/2026
Kurt L. VERIFIED CUSTOMER
Maico was great.
3/25/2026
Carol B. VERIFIED CUSTOMER
Vy is a knowledgeable and very pleasant representative.
I was completely satisfied with the service provided to my car today.
3/25/2026
Robert R. VERIFIED CUSTOMER
Very satisfied!
3/25/2026
Carole I. VERIFIED CUSTOMER
We are very pleased with the great service at JM. Luis took great care of us and explained everything that was involved with our car. He kept us posted with timing and was an absolute pleasure to work with. We are always confident that we are in great hands at JM.
3/25/2026
Natalie L. VERIFIED CUSTOMER
John Nahar is the most knowledgeable,
Organized, service advisor I have ever used.
He is Honest, tells you all the information about your car, realistically. He always is available at the time of your appointment and describes all that need to be serviced.
He is the BEST!!!!! NATALIE TAKIFF- LIEBER.
3/25/2026
Cheryl S. VERIFIED CUSTOMER
I was once head of the Customer Service Department at BellSouth Mobility, and I can say with confidence that Omar is worth his weight in gold. He consistently goes above and beyond to ensure complete customer satisfaction.He’s an asset to JM Lexus