Lexus Monogram Service

Well done Omar.

Paul took the time to listen to my concerns about my car and he did testing on my car's battery which resulted in it being replaced. Thank you Paul for your exceptional service.

When a customer has a Lexus we expect guidance to avoid further issues to correct a problem. It is disappointing that LV Lexus dealer is unable to change windshields or refer to a vendor then guides the vendor for specific issues in the year and model of the Lexus they are working on. It is prudent that not a secretary or receptionist advise what type of replacement given the particular model at hand. It is a known problem of what happen to my vehicle after replacement and Lexus needs to respect and own the problem and not tell a customer it is not related to the windshield replacement. That infuriates me that you blame my vehicle for having a. Independent coincidental problem which is not at all true. Do you think customers are that uninformed and uneducated. It makes me not want to buy Lexus and own one in Las Vegas if something so common as windshield damage cannot be repaired at the dealer and the dealer cannot guide a trusted vendor for specific models. I know Lexus is trying to protect the vendor. I am not upset with the vendor that ran into issues due to the consequences of the replacement but the failure to inform a Lexus customer of potential issues and guide appropriately. Ask Google or AI the question of what issues arise with the install if a aftermarket windshield or any windshield of the Lexus LX 470 and it is clear. Please think about a customer who pays top dollars and cannot have a full service dealer.

EXCELLENT JOB from Mr.V Desk table to everyone

Billy is always awesome and the reason I continue to come back. Thank you!

Chris was very helpful and informative.

Every thing was beyond our expectations. We will come back again and again. Christian Santos is the best.

Nice customer services

Robert provided excellent customer service and took care of my RCF service.

Helen was fantastic. She was kind and knowledgeable.

Tony is a very good guy and I was happy with the service

Great service

Tony and the team were great! Very informative and friendly.

Chris is my guy always A+++++ service with him.

Keep up the awesome work

Your survey does not operate properly.

Elijah went above and beyond. He answered all my questions and was very helpful.

All went well, no complaints.

Everyone was friendly and professional from the attendant checking me in to Vahagan to the tech/video. Service was excellent and quick considering I did not have an appt for the possible tire puncture.

Helen is helpful. Thanks see you next service