I'm super satisfied with Jessi Colon with her kindness and professionalism
3/15/2025
Chandni J. VERIFIED CUSTOMER
Really happy with the service. Amazing dealership
3/15/2025
Christine O. VERIFIED CUSTOMER
Lexus always takes good care of us. We appreciate it.
3/15/2025
Eric D. VERIFIED CUSTOMER
Tino is an absolute all star and is very true to his work, He has helped me very much in such little time and i look forward to him being my service advisor throughout time! Very Generous and understanding and i appreciate it very much. 10/10 Service
3/15/2025
Michael E. VERIFIED CUSTOMER
Everything was great and I like the new remodel
3/15/2025
Jaclynn C. VERIFIED CUSTOMER
Alfred is one of the best employees at this location, he goes above and beyond. Great experience.
3/15/2025
Jaime F. VERIFIED CUSTOMER
Alfred makes a smooth visit every time. Works with my schedule when needed.
3/15/2025
Reynaldo D. VERIFIED CUSTOMER
It is disappointing that battery is discharged just after 2 weeks of not being driven. Twice a new battery is replaced in just 2 years.
3/15/2025
Roberto T. VERIFIED CUSTOMER
Excellent work
3/15/2025
Adam S. VERIFIED CUSTOMER
Justin in service is great as always.
3/15/2025
Martin G. VERIFIED CUSTOMER
Hi
3/15/2025
Adabella T. VERIFIED CUSTOMER
Alejo was excellent in customer service as well as knowledgeable and easy to communicate with. He went above the normal service rep and I was so pleased with his service, I will be asking for him specifically moving forward.
3/15/2025
Calvin B. VERIFIED CUSTOMER
Well first of all I want to thank Metro Lexus very much and service writer Travis Clark he really took care of me I had hit a big chuck hole on West 130 and blew out to tires on the passenger side of my Lexus I drove very slow to Metro Lexus made it to the dealership went into the facility and Travis walk up to me I told him I had no appointment and explained to him what had happened he told me to bring my Lexus in the shop for check in and he said it might take a while since I didn't have an appointment but he would work with me and he did about an hour he came and gave me an update on what had to be done to repair my Lexus plus he also told me I needed my 70,000 miles service since I had to get tires as well which he had to order in and would not get in into 330 or 400 pm that afternoon so he said he would give me and my wife a loaner vehicle while they are working on my Lexus so we got loaner and left the next day when we pick up the Lexus she all took care of clean and ready to go I took care of my repair bill and I thank Travis again and I told he he was life saver the way he told care of us and we appreciated very much for his excellent service BZ. Calvin W Brown USNavy retired
3/15/2025
Lanier, Susan. VERIFIED CUSTOMER
Thank you for the excellent service.
3/15/2025
Sayde S. VERIFIED CUSTOMER
Jennifer was great! Super helpful in all aspects.
3/15/2025
Mary R. VERIFIED CUSTOMER
My service was a complete 10 across-the-board. It was excellent. I would like to thank you.