I have repeatedly asked for a return receipt for the loaner via both email twice and text twice for four days now and still no response.
3/28/2025
Coronda Y. VERIFIED CUSTOMER
Mr. Temores kept me updated on repaires and was even able to utilize my warranty to minimize my out of pocket cost. That was enough to make me a happy customer.
3/28/2025
Hani K. VERIFIED CUSTOMER
Jennifer Caroso was great!!
3/28/2025
Robert P. VERIFIED CUSTOMER
No issues -job was done timely and personnel were very friendly
3/28/2025
Yvette B. VERIFIED CUSTOMER
Thank you
3/28/2025
Rhonda B. VERIFIED CUSTOMER
Hello! Thank you for this opportunity.Jake provided excellent customer service, he greeted me with a smile, he was courteous,and he offered me water ????. Jake was thorough in his explanation of the routine service required for my vehicle. Also, very important, my vehicle was ready according to Jake's "guesstimate". Jake deserves a 10/10! I look forward to my next visit with Jake. Also the remodel is fabulous ????
3/28/2025
Sharon S. VERIFIED CUSTOMER
Completely satisfied! It's always a pleasure to work with Darryl. He gives his undivided attention and makes sure I feel welcomed. Thank you for the excellent service!
3/28/2025
Ruth F. VERIFIED CUSTOMER
Completely satisfied
3/28/2025
Pamela O. VERIFIED CUSTOMER
Ivan is very professional and answered all of my questions.
3/28/2025
Karl L. VERIFIED CUSTOMER
I had a 0830am appointment but I got called in 2 work 0730am start I ask my wife 2 assist me by following me 2 drop the car off. When we arrived the service dept wasn't open yet so I parked in the lot n was enroute 2 the drop box wen Jeff appeared n took my keys and the rest was history. He's always on point.
3/28/2025
Dean R. VERIFIED CUSTOMER
Vahagn was great. He addressed all my issues.
3/28/2025
Svitlana K. VERIFIED CUSTOMER
They did great job
3/28/2025
James C. VERIFIED CUSTOMER
Everyone with whom I was in contact was thoroughly professional and
Knowledgeable. You have a fine organization
3/28/2025
Lydia D. VERIFIED CUSTOMER
My first time getting service at Chatham Parkway Lexus. Darryl was so kind and helpful! Great customer service.
3/28/2025
Vicente H. VERIFIED CUSTOMER
Tyler was very helpful. I much appreciate him keeping in contact with me.
3/28/2025
Blanca L. VERIFIED CUSTOMER
Very courteous
3/28/2025
Mary J. VERIFIED CUSTOMER
Very good service- much happier than the last experience I had with this store.
3/28/2025
Paul M. VERIFIED CUSTOMER
Henry was great deal with. He was professional and communicated everything very well.
3/28/2025
Javier O. VERIFIED CUSTOMER
Tony H does not treat me like a client…. He treats my like Family.????????????