Mr Miller very professional no nonsense kind of man straight forward upbeat and made me feel like he cares.
4/3/2025
John K. VERIFIED CUSTOMER
It was a great experience dealing with Adam and Metro Lexus service department.
4/3/2025
Maureen F. VERIFIED CUSTOMER
Always great service!
4/3/2025
Andrew H. VERIFIED CUSTOMER
All good great prompt service friendly staff
4/3/2025
Sharon H. VERIFIED CUSTOMER
K Duvall was very helpful. She matook extra time to make sure everything was done right.
4/3/2025
Thomas C. VERIFIED CUSTOMER
The service received was excellent and prompt. Thank you
4/3/2025
Amy M. VERIFIED CUSTOMER
Christian is always on it. He makes sure I have a rental so my car maintenance doesn't disturb my busy day. I appreciate all he does to make my service smooth and quick. He keeps me updated the whole time. Thank you
4/3/2025
Stephen L. VERIFIED CUSTOMER
My only concern is that I paid the maintenance coverage when I purchased the vehicle and I want to be certain that I’m getting what I paid for. As an example on my 12 month or 10,000 mile service it shows that my car should have its cabin filter replaced but it was not on 10/15/24. So I told Jerry about it on today’s service and he implied that this would be addressed. However after my service was completed Jerry told me the cabin filter didn’t need to be replaced. Also, I asked Jerry to insure that the HV battery cooling intake filter be inspected for dirt or dust. He told me that was addressed in this service. And, if that’s correct I can only assume that this was completed as part of the Vehicle inspection because no where on the service ticket is the HG battery mentioned.
Besides that I want to say that Jerry did an excellent job but I would prefer that what I request is documented so I can be confident that I’m getting what I paid for.
I won’t need to perform another survey via Google. This should suffice.
Thanks Steve Lazalde
4/3/2025
Christian M. VERIFIED CUSTOMER
Christian Santos is always a huge help, never have any issues when working with him. Process is always smooth and quick, I really appreciate his help!
4/3/2025
Eric L. VERIFIED CUSTOMER
Alexander performed his job flawlessly. Quick and effective, friendly and informative. Thank you.
4/3/2025
Staci S. VERIFIED CUSTOMER
Excellent sales and service team with efficiency and smiles! A very busy day before tariffs and many buyers were making the decision to drive away in a new Lexus! It was a crazy day that was handed by the Lexus team flawlessly!
4/3/2025
Ruth K. VERIFIED CUSTOMER
I enjoy visiting the Las Vegas LEXUS dealership. My service expert, Javier Vargas, is exceptional. I appreciate his expertise and instant memory regarding our vehicle's history. While there, we always check in with our other trusted fiends, Jason Gil, Bryce Lawson, and Jason Park. Thank you for keeping these special individuals that we enjoy and value working with on our Lexus purchases, service, maintenance, and warranties.
4/3/2025
Michael B. VERIFIED CUSTOMER
Danecia was great, very helpful and informative. She’s one of the main reasons why I continue to use your location and have purchased my cars from that location.
4/3/2025
Emanuela C. VERIFIED CUSTOMER
Alex delivers superior client service! I love working with Alex!
4/3/2025
Danielle M. VERIFIED CUSTOMER
Glenn is very attentive and personable. He’s straightforward and answers my questions. The whole service center staff is wonderful.
4/3/2025
Lisa B. VERIFIED CUSTOMER
I have nothing but great things to say about the professional and reliable, and personalized service I receive.
Always a pleasure!
4/3/2025
Harydel P. VERIFIED CUSTOMER
Alyssa is very accommodating, efficient, concise, straight forward but she still makes you feel that she has time FOR YOU. She makes it a point to ask how’s my TX is working for me, how my day is going and shares just enough of her personal self to be very relatable. Genuinely very nice while staying professional. I’ll keep scheduling with her while I am with Lexus.
4/3/2025
Kirsten D. VERIFIED CUSTOMER
Cory was fantastic. Listened to my concerns and walked through everything. He communicated up front that they will most likely keep my car over night which I really appreciated. He kept in touch throughout the day and I was able to pick up next morning with no problems. Great experience.
4/3/2025
Nona P. VERIFIED CUSTOMER
Everyone was very helpful, professional and made sure I knew exactly what they would do and the cost.