I felt waiting for almost two hours for routine 5,000 mile service with an appointment was too long. All employees were kind, I was very happy with the service just not the timeliness.
4/4/2025
Hiza Y. VERIFIED CUSTOMER
Very kind
4/4/2025
Nadine C. VERIFIED CUSTOMER
It’s always a pleasure taking my car in for its service. All of your staff are very friendly and helpful! David does an awesome job getting my car in for service, he explains things so I understand what is going to be done. David is a great service advisor and very knowledgeable, it’s always a pleasure working with him!
4/4/2025
Linda Z. VERIFIED CUSTOMER
Kristina and the team are always amazing!
4/4/2025
Keith O. VERIFIED CUSTOMER
Did already
Dulidbt confirm
4/4/2025
Marcia Ann. VERIFIED CUSTOMER
Everyone was super helpful!
We very much appreciate you
4/4/2025
Ellie N. VERIFIED CUSTOMER
Thank you !
4/4/2025
Carlos B. VERIFIED CUSTOMER
Adrian was awesome as always.. providing great customer service
4/4/2025
JOEL D. VERIFIED CUSTOMER
Philip and Billy were both amazing. Really appreciate their professionalism and courtesy.
4/4/2025
Becky C. VERIFIED CUSTOMER
Phillip did an excellent job managing a very difficult situation. He was always kind, professional and very knowledgeable in helping us find a good solution. Because of his service and care for us, we look forward to continuing our love for Lexus cars and bringing our cars to be serviced at Lexus of Colorado Springs. Thank you Phil!
4/4/2025
Victor A. VERIFIED CUSTOMER
Adrian Martinez was awesome and Was a great experience. I enjoyed working with him and looking forward to working with him again.
4/4/2025
Timothy O. VERIFIED CUSTOMER
We were so pleased with your superior service today, in that you were able to repair a chip in our windshield while on our return trip from California to our home in Sioux Falls. Service was timely and friendly -and under warranty- and our stop at Lexus allowed for a comfortable travel break. Gerardo was professional and very understanding and kind. Lexus of Omaha is the best! Thank you!
Tim and Laurel
4/4/2025
Steve H. VERIFIED CUSTOMER
Nick is excellent to work with. We have complete trust in Nick that he is not trying to upsale us for parts that are not necessary.
4/4/2025
Terri T. VERIFIED CUSTOMER
Jeff is Always Great!!!
One suggestion to extend the Spa hours one evening for the Season?
4/3/2025
Joe S. VERIFIED CUSTOMER
Mr Miller very professional no nonsense kind of man straight forward upbeat and made me feel like he cares.
4/3/2025
John K. VERIFIED CUSTOMER
It was a great experience dealing with Adam and Metro Lexus service department.
4/3/2025
Maureen F. VERIFIED CUSTOMER
Always great service!
4/3/2025
Andrew H. VERIFIED CUSTOMER
All good great prompt service friendly staff
4/3/2025
Sharon H. VERIFIED CUSTOMER
K Duvall was very helpful. She matook extra time to make sure everything was done right.
4/3/2025
Thomas C. VERIFIED CUSTOMER
The service received was excellent and prompt. Thank you