I was very happy with the entire experience. Roberto was kind, knowledgeable, respectful and very efficient. I was SO happy and impressed with the visit.
4/5/2025
Tony G. VERIFIED CUSTOMER
Very nice and professional
4/5/2025
Marcie B. VERIFIED CUSTOMER
Roberto was awesome.
4/5/2025
Maria A. VERIFIED CUSTOMER
I was pleased with his overall service and accommodating me with a loaner
4/5/2025
Andrew W. VERIFIED CUSTOMER
Roberto is amazing as usual! He is very knowledgeable, caring and respectful. He communicated regularly to give me updates on the progress of my car. Robert and Phil are also great to work with in the Service Dept. The techs in Service are amazing, trustworthy and extremely competent! Thank you Roberto, Robert, Phil and all of the techs. I so greatly appreciate all of you. Phil was very thoughtful and respectful to me when he walked me to my car today when I came to pick it up.
4/5/2025
Ronald S. VERIFIED CUSTOMER
Corey is a great guy, very knowledgeable explains everything very well doesn’t leave any questions unanswered, I really trust him as a service guy
4/5/2025
Arlene G. VERIFIED CUSTOMER
Excellent service
4/5/2025
Steve L. VERIFIED CUSTOMER
Gerardo did an excellent job job
4/5/2025
Sandra B. VERIFIED CUSTOMER
Friendly service
4/5/2025
Patrick C. VERIFIED CUSTOMER
Nick is always the best! I just wish Lexus could do a little more extensive repair work (they had to turn my damage over to a frame repair shop ( they said the damage apparently bent a structural member )
4/5/2025
David V. VERIFIED CUSTOMER
Good crew as always.
4/4/2025
Bonnie C. VERIFIED CUSTOMER
Cordis was excellent & very professional & Adam too
4/4/2025
Donna S. VERIFIED CUSTOMER
I appreciate Cassie keeping me informed of what was required to fix my vehicle. She called and texted and also sent pictures and video of things that needed to be fixed. I would definitely use Metro Lexus and Cassie again.
4/4/2025
Rita M. VERIFIED CUSTOMER
Liked the service provided. Very helpfuland answering all my concerns.
4/4/2025
Sylvia S. VERIFIED CUSTOMER
The service was quick. Paul was transparent about the needs of the vehicle. Great customer service.
4/4/2025
Michael G. VERIFIED CUSTOMER
Anthony was great and kept me updated on everything that was pertaining to my car’s serving. Excellent customer service. Thank you!
4/4/2025
Alfonso P. VERIFIED CUSTOMER
We want to thank Helen for always taking good care of us and our needs.
4/4/2025
Cathy C. VERIFIED CUSTOMER
Nick is the best! He listens to me and takes care of any issues I have.
4/4/2025
Linda C. VERIFIED CUSTOMER
Glenn was so helpful.
4/4/2025
Vanessa Castillo. VERIFIED CUSTOMER
I was not very satisfied with my experience. The time that took for my oil change took way way to long