I was surprise to learn that the windshield replacement was completed the same day I took the car in. Thanks to Anthony Pastoral for his professionalism & knowledge. Great job Anthony!
4/8/2025
Cheryl S. VERIFIED CUSTOMER
So glad Travis suggested having the expert man drive the car with me. He figured out the problem in a second.
4/7/2025
Louis G. VERIFIED CUSTOMER
My years of experience with Jeff Miller have been incredibly the best customer service I’ve received in my past 20 plus years with Metro Lexus. He’s always there to explain and provide assistance to my vehicle and my wife’s vehicle during our service appointments. Thank you Jeff for your dedication as a service advisor!!!
4/7/2025
Nora M. VERIFIED CUSTOMER
Adam was knowledgeable, professional, and kind. Outstanding service!
4/7/2025
Donald S. VERIFIED CUSTOMER
Always great service
4/7/2025
Sara T. VERIFIED CUSTOMER
Jeff provided outstanding customer service. He is the reason I will be purchasing another Lexus from your location when the time is right.
4/7/2025
Robert L. VERIFIED CUSTOMER
Jeffery was great. Service visit was easy, relatively quick and he explained the process well. Much appreciated!
4/7/2025
Dennis W. VERIFIED CUSTOMER
Treated great as always!
4/7/2025
Deborah B. VERIFIED CUSTOMER
Unfortunately & Obviously it’s not possible for your technicians.
Everyone was very nice & I’m sure tried to the best of their ability, but did not help. It’s disturbing that Darryl claims it was fixed & certainly don’t know what that conclusion is based upon. Have no more time to waste on it now, and out $300 & much inconvenience. I do appreciate very much Maureen’s efforts to try to get to the bottom of it.
4/7/2025
Robert T. VERIFIED CUSTOMER
I didn't like the communication, he didn't help with my problem
4/7/2025
Amanda G. VERIFIED CUSTOMER
Justin is great. Always helpful and professional. He is why I keep coming back.
4/7/2025
Ricky T. VERIFIED CUSTOMER
excellent
4/7/2025
Myrna K. VERIFIED CUSTOMER
He is always so kind, explains clearly what has been found, what if anything was done, and takes time to answer my questions.
4/7/2025
Michelle T. VERIFIED CUSTOMER
Erik was super helpful in helping us to think through the expensive repair we had to do on our Lexus. He was professional and very nice to work with.
4/7/2025
Doris S. VERIFIED CUSTOMER
Thanks Alejo for all your good help
4/7/2025
Henry J. VERIFIED CUSTOMER
Danecia is fantastic!
4/7/2025
Ma Leilani. VERIFIED CUSTOMER
Good service advisor and pleasant as well!
Thank you Jorge!
4/7/2025
Clifford S. VERIFIED CUSTOMER
Very well done. Thank you for taking the time to check my concerns.
4/7/2025
Alicia H. VERIFIED CUSTOMER
Larry Brenner was exceptional at coordinating repairs on my vehicle. He was very professional and courteous.
The whole dealership is exceptional!!!
4/7/2025
Marissa J. VERIFIED CUSTOMER
Im very satisfactoria we the service ant the attention For my Agent Antony