Refused to fix issue covered by warranty instead blamed” outside source” in causing the issue. Vehicle is 5 months old. Lawyer has been notified and corp office will be contacted
4/8/2025
Edgardo A. VERIFIED CUSTOMER
Friendly, knowledgeable and professional.
4/8/2025
Arnel B. VERIFIED CUSTOMER
No problem we your service great job
4/8/2025
Aaron C. VERIFIED CUSTOMER
First time there, great guys and excellent service. Will return for all my Lexus service and sales
4/8/2025
Asha K. VERIFIED CUSTOMER
Ivan is truly the best. He gives outstanding service. He is so helpful , values my time, and is always reliable. He is the best advisor I've ever had.
4/8/2025
Michelle M. VERIFIED CUSTOMER
Ivan is always professional and trustworthy.
4/8/2025
Jill B. VERIFIED CUSTOMER
He was very nice!
4/8/2025
Arturo M. VERIFIED CUSTOMER
Ivan is customer focused, I am completely at ease taking my car to him.
4/8/2025
David S. VERIFIED CUSTOMER
Well done
4/8/2025
Rodney R. VERIFIED CUSTOMER
Lexus has the most courteous, professional, world class experience, service area of any car that I’ve owned, and they all have been major luxury brands
4/8/2025
Oleg P. VERIFIED CUSTOMER
Thank you. Looks all good
4/8/2025
Connie C. VERIFIED CUSTOMER
Excellent service. The staff always hustle. They are great.
4/8/2025
Julie W. VERIFIED CUSTOMER
No complaints- great service!
4/8/2025
Jerry And. VERIFIED CUSTOMER
Jessie gave awesome service. The repairs were completed sooner than anticipated and the problems appear to be fixed. Thank you
4/8/2025
Thomas B. VERIFIED CUSTOMER
Thank you for your honesty and professionalism.
4/8/2025
Jeffrey B. VERIFIED CUSTOMER
Adi was great!
I would highly recommend Lexus for their awesome service!
4/8/2025
Daniel S. VERIFIED CUSTOMER
You made a promise, you kept it, good job.
4/8/2025
Samuel A. VERIFIED CUSTOMER
I was surprise to learn that the windshield replacement was completed the same day I took the car in. Thanks to Anthony Pastoral for his professionalism & knowledge. Great job Anthony!
4/8/2025
Cheryl S. VERIFIED CUSTOMER
So glad Travis suggested having the expert man drive the car with me. He figured out the problem in a second.
4/7/2025
Louis G. VERIFIED CUSTOMER
My years of experience with Jeff Miller have been incredibly the best customer service I’ve received in my past 20 plus years with Metro Lexus. He’s always there to explain and provide assistance to my vehicle and my wife’s vehicle during our service appointments. Thank you Jeff for your dedication as a service advisor!!!